Job Description

Ready to shape the future of work?
At Genpact, we donxe2x80x99t just adapt to changexe2x80x94we drive it. AI and digital innovation are redefining industries, and wexe2x80x99re leading the charge. Genpactxe2x80x99s AI Gigafactory, our industry-first accelerator, is an example of how wexe2x80x99re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companiesxe2x80x99 most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thatxe2x80x99s shaping the future, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions xe2x80x93 we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Manager - Senior PMO Analyst!

• Recommend actions regarding management of the program
• Help co-ordinate funding and approval submissions for program (e.g. CPIA)
• Report on whether projects are delivering capabilities in line with the baselined scope, schedule, costs and benefits in line with the agreed investment plans
• Management of the Program schedule and interdependencies through tracking, analysis and feedback to the Program Director
• Provide strategic oversight, informing the program or project when reporting policy or strategy changes (e.g, within the DX)

Responsibilities

• Program/Project communications support, including organising workshops, induction sessions, training sessions, onboarding sessions, and development of presentation documents
• Management of the Programxe2x80x99s/Projectxe2x80x99s weekly / monthly operating schedule / timeline (including Forward planning) for the PMO team and the PMO Manager
• Coordinate the PM tool assignment of program/project resources to tasks including the set-up/establishment of individuals in PM tool.
• Develop and maintain the program calendar
• Assist in maintaining all portfolio/program processes and guidelines
• Assist the PMO and Quality Managers in meetings with Project Managers to ensure that documents are being generated and signed-off as per the Deliverables List
• Ensure that appropriate induction materials are in place, with guidelines for Managers to onboard staff
• Keep abreast of any changes to the PgEF, PEFm and templates and assist the PMO Manager with the related communication of these changes to the Project Management community within the program
• Ensure that all of the programxe2x80x99s procedural documents are kept current
• Manage the project funding and change control submissions forward agenda
• Maintains RAID register and program schedule.
• Document processes required by the PMO. For example: resource management, schedule management, onboarding
• Assist the PMO and Quality Managers in maintaining/improving the accuracy, timeliness and quality of reporting across the program
• Assist the PMO and Quality Managers in ensuring timely and quality generation status reports from the PM tool , Supplementary Status Report or any required divisional month-end report of monthly program/project
• Support the development of monthly reporting and Steering Committee packs
• Assist the PMO Manager in chasing progress updates on action items
• With support from Finance, assist with the generation of reports in relation to resourcing stocktake requests, resource request submissions
• With support from Finance, assist with financial governance processes eg timely and quality generation of monthly financial reports
• Ensure all final versions of key documents are captured and stored appropriately on the relevant Intranet/ sharepoint site, with consideration to audit and security
• Maintain all of the key control registers for program including issues, risks, dependencies, key decisions, assumptions and change
• Manages requistions & invoice approvals
• Manage document control procedures, in conjunction with the PMO Manager
• Establish and manage program trackers, including NOD, CCL, Actions tracker, Approvals Tracker and Milestone register
• Administer and enhance the portfolio and project sharepoint sites
• Maintain auditable knowledge repository of project/program artefacts
• Management of working groups and Steering Committees via minutes, chasing progress on actions and booking meetings. Also updating and maintaining Key Decision Register based on meeting minutes
• Keep team distribution lists and team data sheets current (e.g. leave calendar)
• Ad hoc projects or reporting as requested by Program Director, PMO Manager
• Set up program/projects in PM Tool and ensure the completion of timesheets (where applicable)
• In addition to the above, in the event that the program does not have the scale to include a Team Assistant, this role may be required to undertake the following administrative functions, including but not limited to:

o Coordinate bookings, logistics, stationary and maintenance of distribution lists
o Payment of invoices and reconciliation, obtaining approval for Service Requests and SOWs
o Property management
o Onboarding and offboarding of employees
Qualifications we seek in you!
Minimum Qualifications

• Graduate

Preferred Qualifications/ Skills
xefx82xa7 Accountability - Taking action to ensure obligations are met; holding self and others accountable for behaviours and outcomes (level 2)
xefx82xa7 Collaboration - Working with others to achieve shared goals, sharing knowledge and experience with others to achieve objectives (level 1)
xefx82xa7 Analysis & Problem Solving - Analyse situations or issues, considering all options prior to recommending and implementing a solution (level 2)
xefx82xa7 Stakeholder Management - Achieve outcomes by identifying and building effective stakeholder relationships (level 1)
xefx82xa7 Planning & Organising - Develop, plan and organise, adjusting activities to achieve outcomes (level 2)
xefx82xa7 Influencing & Negotiating - Positively influence and negotiate with others, creating acceptance and support for ideas and concepts (level 2)
xefx82xa7 Communicates Effectively - Clearly present ideas and information to others, both written and orally (level 2)
xefx82xa7 Financial Management - Apply financial acumen and judgement, including financial analysis, managing and reporting project financials (level 2)
xefx82xa7 Define a PMO operating model which provides insights, advice and supports integration of functions from a PMO perspective for projects/programs (level 1)
xefx82xa7 Apply governance structures and frameworks within a project, program or portfolio (level 1)
xefx82xa7 Resource Management - Optimise resource costs by providing insights and identifying waste within the Project Operating model (level 1)
xefx82xa7 Scheduling - Manage the timely completion of the project - through defining and sequencing activities, effective estimation of resourcing effort & durations; development and controlling schedule (level 1)
xefx82xa7 Quality Management - Plan and execute quality management activities that ensure consistent quality outcomes through adherence to polices, controls and standards (level 1)
Why join Genpact?

• Be a transformation leader xe2x80x93 Work at the cutting edge of AI, automation, and digital innovation
• Make an impact xe2x80x93 Drive change for global enterprises and solve business challenges that matter
• Accelerate your career xe2x80x93 Get hands-on experience, mentorship, and continuous learning opportunities
• Work with the best xe2x80x93 Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture xe2x80x93 Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Letxe2x80x99s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. '