Job Description

Manager Salesforce Experience Cloud

The Opportunity

Based in Hyderabad - INDIA, join a global healthcare biopharma company and be part of a 130- year legacy of success backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare. Be part of an organisation driven by digital technology and data-backed approaches that support a diversified portfolio of prescription medicines, vaccines, and animal health products. Drive innovation and execution excellence. Be a part of a team with passion for using data, analytics, and insights to drive decision-making, and which creates custom software, allowing us to tackle some of the world's greatest health threats.

Our Technology Centres focus on creating a space where teams can come together to deliver business solutions that save and improve lives. An integral part of our company's IT operating model, Tech Centres are globally distributed locations where each IT division has employees to enable our digital transformation journey and drive business outcomes. These locations, in addition to the other sites, are essential to supporting our business and strategy.


A focused group of leaders in each Tech Center helps to ensure we can manage and improve each location, from investing in growth, success, and well-being of our people, to making sure colleagues from each IT division feel a sense of belonging to managing critical emergencies. And together, we must leverage the strength of our team to collaborate globally to optimize connections and share best practices across the Tech Centres.

Role Overview

:


As a Salesforce Experience Cloud Engineer you need to involve in designing and developing solutions on the Salesforce Experience Cloud platform. This role required to work under the guidance of senior managers and delivery squad leads to customize and integrate Salesforce applications. The role involves learning and applying best practices in coding, testing, and deployment. You need to collaborate with team members to troubleshoot issues and ensure smooth project execution. This position is ideal for those looking to grow their skills in Salesforce eco-system.

What will you do in this role:

Assist in Development:

Support the design and development of Salesforce Experience Cloud solutions under the guidance of senior managers.

Customization:

Help customize Experience Cloud templates, components, and page layouts to meet business requirements and enhance user experience.

Integration:

Support the integration of Experience Cloud with other Salesforce products and external systems using APIs and middleware.

Testing:

Participate in testing and debugging to ensure the quality and functionality of Salesforce solutions.

Documentation:

Create and maintain technical documentation, including design specifications and user guides.

Technical Support:

Provide technical support and troubleshooting for Salesforce Experience Cloud issues.

Learning and Development:

Continuously learn and apply new Salesforce features and best practices.

Collaboration:

Work closely with cross-functional teams, including developers, product managers, and business analysts.

Code Reviews:

Participate in code reviews to ensure adherence to coding standards and best practices.

User Training:

Assist in training end-users on Salesforce Experience Cloud functionalities.

What should you have:

Bachelor's degree in computer science / information systems or equivalent technical field from a recognized University or Institute. 3+ years of total IT experience, with at least 2-3 years in Salesforce development. Basic understanding of Salesforce Experience Cloud, including site creation, user management, and community features. Familiarity with Lightning components and Apex is preferred. Hands-on experience with LWC and JavaScript. Understanding of Salesforce Object Model, Profiles, Permission Sets, and Record Types. Basic knowledge of API integration concepts (REST/SOAP). Familiarity with HTML, CSS, and Salesforce Lightning Design System (SLDS) is a plus. Strong communication and teamwork skills. Exposure to

Health Cloud and

Experience Cloud

.

Who we are

We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

What we look for

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us--and start making your impact today.

#HYDIT2025

Current Employees apply HERE


Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Hybrid

Shift:

Valid Driving License:

Hazardous Material(s):

Required Skills:

Data Engineering, Data Visualization, Design Applications, Software Configurations, Software Development, Software Development Life Cycle (SDLC), Solution Architecture, System Designs, Systems Integration, Testing

Preferred Skills:

Job Posting End Date:

08/14/2025

A job posting is effective until 11:59:59PM on the day

BEFORE

the listed job posting end date. Please ensure you apply to a job posting no later than the day

BEFORE

the job posting end date.

Requisition ID:

R338926