Job Description

Job Title: Manager - Training ( IMF )Department: TrainingReporting to: Regional Head - TrainingExperience: At least 2-3 years in sales and 3-4 years in conducting sales training, life insurance domain would be a plusEducation: GraduateLocation: CochinAbout the Role:Key Responsibilities:- Conduct training modules for Agent Advisors and ADMs:- Conducting induction and on-boarding training programs- Training on selling skills- Training on all MLI Insurance products and processes- Training on all MLI Digital tools and Assets- All other training programs as outlined in the Agent and ADM learning journey- Conducting GID's and IID's- Conducting PRP and FOD as and when required- Conducting training in blended delivery format:- Delivering training in accordance with the learning journey design and blended delivery format - classroom training and/or virtual trainings- Developing facilitation skills and virtual delivery skills to ensure seamless training delivery across all sessionsAdministrative:- Manager-trainer to drive adoption of the digital learning platform across all roles- Responsible for driving digital assessments amongst Agents and ADMs- Responsible for driving self-learning among Agents and ADMs- Responsible for calendarizing and effectively planning all training sessions with the OH / OHs- Responsible for delivering all training adhering to the training calendar designed- Responsible for driving business performance of all learners- Responsible to drive attendance to all training sessions- Responsible to capture attendance in TMS/ELM within the stipulated time definedResponsible to coordinate with the OH / OHs in calendarizing all training sessions for an officeResponsible to plan travel for training sessions in various locations as required Look after training logistics:Schedule training sessionsEnsure wider participation of agents in programsEnsure set-up of SMART Classroom is in place before commencing a session Monitor progress of agents on a continuous basis:Seek regular feedback from agents, Sales Managers, Partner and Managing PartnerEnsure that agents follow moral and ethical standards when dealing with clientsMonitor Agent development Update training material:Review present training materialScan environmentIncorporate feedback from Agents, Customers, SMs, Ps, MPsEnsure that the agents get updated and continuous information on MLI productsFacilitate self- development of agents. (ref:updazz.com)

Skills Required