Job Description

Designation: Manager - Sales OperationLocation: Seepz - Andheri (E), Mumbai Education: Graduation/Post GraduationExperience: 8 years Markets exposed to: Export (International)Job Type : Full Time- Onroll (WFO)About the Company: They are a renowned company in the jewelry industry, known for its commitment to quality and craftsmanship.: We are looking for a seasoned Executive- Sales Operation who will play a key role in supporting the sales team and ensuring smooth business operations across global marketsKey Responsibilities: - Order and Inventory Management: Oversee international order processing, track inventory levels, and coordinate with production, quality control, and logistics to ensure timely and accurate delivery.- Sales Support and Coordination: Provide administrative and strategic support to the international sales team, prepare sales reports, assist with presentations, and align pricing and product specifications with market requirements.- Data Analysis and Reporting: Analyze sales data, forecast demand, and prepare regular reports on sales performance, inventory turnover, and customer satisfaction to drive data-informed decisions.- Customer Relationship Management (CRM): Act as the point of contact for international clients, handle inquiries, manage post-sales support, and address any issues, including returns or exchanges.- Compliance and Documentation: Ensure all sales operations comply with international regulations, handle export documentation, customs requirements, and certification processes to prevent delays.Process Optimization: Identify and implement process improvements to streamline international sales operations, reduce costs, and enhance efficiency.Qualifications: - Minimum of 8 years of experience in sales operations role.- Knowledge of the jewelry market and trends.- Proven track record in supporting and achieving sales targets.- Strong leadership and team management skills. (ref:updazz.com) '