Job Description

Key Responsibilities

Customer Relationship & Post-Sale Support

Handle customer queries after booking. Guide clients through registration, loan processing, documentation, and handover. Build long-term trust to increase referrals.

Sales Team Management

Lead a team of executives/tele-callers; set daily/weekly targets. Review site visits (SVs), general meetings (GMVs), and conversion pipeline. Motivate and train team in objection handling and customer engagement.

Revenue & Collections

Ensure timely collection of installments and registration payments. Track pending dues and resolve disputes quickly.

Operations Coordination

Work closely with CRM, Legal, and Finance teams to complete all formalities. Maintain proper customer records and update CRM dashboards.

Reporting & Strategy

Monitor conversion rates from SV ? GMV ? Sale ? Registration. Share weekly reports with GM/Directors on performance and pipeline. Suggest process improvements for smoother customer experience.
? Requirements

Graduate (MBA preferred) with

3-7 years

experience in Real Estate/Insurance/Finance. Proven track record of closing high-value deals (?40L+). Strong communication in Telugu, Hindi & English. Leadership ability to manage 5-10 executives. Proficiency in CRM tools, MS Excel/Google Sheets.
Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹30,000.00 per month

Benefits:

Cell phone reimbursement Provident Fund
Education:

Bachelor's (Preferred)
Experience:

Direct sales: 2 years (Preferred)
Location:

Kakinada, Andhra Pradesh (Required)
Work Location: In person