Job Description

The ideal candidate must have:- 12-15 years of experience in luxury interiors, wood flooring, or building materials industry. - Strong interpersonal and sales skills, with proven ability to handle HNIs, architects, and designers. - High grooming and personal hygiene standards - essential for a luxury retail environment. - A "sales comes first" mindset with focus on delivering results and closing deals. - Experience coordinating across departments - sales, product, logistics, and installation. - Confidence in handling site-level challenges, sample coordination, and follow-ups. - Comfortable with frequent travel across the surrounding region to architect offices, client meetings, site inspections, and market visits. - Ability to collaborate closely with peers and reporting managers across product categories such as bathroom and kitchen. - A stable and consistent career history, showing reliability and professional growth. - Comfort in multitasking across clients, categories, and follow-ups. Key Responsibilities :Sales & Client Engagement :- Manage the complete sales process for wood flooring clients, from enquiry to closure. - Handle walk-ins, referrals, and follow-ups on leads from the bathroom and kitchen teams. - Visit architect and interior designer offices regularly to introduce the product range, present samples, and generate new enquiries. - Conduct frequent client meetings across the city/region to drive high-touch engagement and ensure seamless closure. - Be available for site visits and follow-ups to support conversion and post-sale coordination. - Build strong relationships with architects, designers, and homeowners. - Drive personal sales targets while maintaining premium service delivery. Internal Coordination & Communication :- Collaborate actively with the Senior Sales Managers and Store Head. - Work with product teams for pricing and availability, and operations for fulfillment timelines. - Coordinate samples, mock-ups, and client presentations as needed. - Support team communication with Senior Managers of other verticals (Bathrooms, Kitchens) where applicable.Site Handling & Execution :- Coordinate with installers, logistics, and clients for smooth delivery and installation. - Personally oversee installations for important or escalated projects. - Monitor site progress and escalate any concerns to the appropriate manager. - Ensure timely documentation, client updates, and issue resolution. Showroom Presence & Presentation :- Maintain the highest standards of grooming and conduct as a brand representative. - Ensure products are correctly displayed and presented to luxury standards. - Be present in key client meetings, walkthroughs, and presentations. (ref:updazz.com)