Job Description

Role: Sales Manager

(Management role)

Industry:

Telecoms, Managed IT, Security

Market Place:

United Kingdom.

Market Segment:

Business to Consumer, United Kingdom

Nature:

Sales operations team management, oversee functions & a large team for a Britain based technology Businesss Sales, Team building, Man Management, Cost metrics, Productivity Evaluation, Sales, Appointments, Order Signing, Quality Approval and customer-service day to day all complete client-lifecycle journey functions for B2B Clients at a whole

:

We are seeking a dynamic and results-driven Sales Operations Manager with a strong background in international outbound BPO sales processes to lead our UK-based B2C sales function. This is an exciting opportunity to join a fast-growing British technology company offering telecom, IT, and security solutions to residential customers.

Key Responsibilities:

Lead and manage a high-performing outbound sales team targeting UK residential customers. Drive performance across multiple sales pods, ensuring KPIs and conversion targets are consistently met. Optimize dialer strategies, lead allocation, and campaign execution for maximum ROI. Coach, mentor, and develop Team Leaders and Sales Executives to enhance productivity and morale. Collaborate with marketing and product teams to align sales strategies with customer needs. Monitor sales metrics, prepare reports, and present insights to senior leadership.

Desired Candidate Profile:

Minimum 5 years of experience managing international outbound voice processes in a BPO or contact centre environment. Proven track record in B2C sales, preferably in telecom, IT, or home security domains. Strong leadership and team development skills. Experience with dialer systems, CRM tools, and sales analytics. Excellent communication, negotiation, and stakeholder management abilities.

Perks and Benefits:

Competitive base salary + performance-linked incentives Career progression in a fast-growing UK tech business Exposure to international markets and cutting-edge sales technologies In house cafeteria Home Drop facilities Medical Insurance Paid Time Offs Constant training & upskilling

Shift timings :

2:15pm to 11:30pm | Monday to Friday.

Location :

Kolkata, fulltime, onsite.

TO APPLY

: please send in your resumes to puja.ganguly@salescom.in

Job Type: Full-time

Pay: ?700,000.00 - ?840,000.00 per year

Benefits:

Commuter assistance Food provided Health insurance Paid sick time Paid time off Provident Fund
Work Location: In person