Job Description

Ready to build the future with AI?

At Genpact, we

don't

just keep up with

technology--

we set the pace. AI and digital innovation are redefining industries, and

we're

leading the charge. Genpact's

AI Gigafactory

, our industry-first accelerator, is an example of how

we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to

agentic AI

, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving,

innovation

-driven environment, love building and deploying

cutting-edge

AI solutions, and want to push the boundaries of

what's

possible, this is your moment.

Genpact (NYSE: G) is an

advanced technology services and solutions company that delivers

lasting

value for leading enterprises

globally.

Through our

deep business knowledge, operational excellence, and

cutting-edge solutions -

we help companies across industries get ahead and stay ahead.

Powered by curiosity, courage, and innovation

,

our teams

implement

data, technology, and AI

to

create tomorrow, today.

Get to know us at

genpact.com

and on

LinkedIn

,

X

,

YouTube

, and

Facebook

.

Inviting applications for the role of

Manager,

Reporting

and Measurement Analyst

!

In this role,

w

e are

seeking

a highly analytical and detail-oriented

Reporting and Measurement Analyst

with a strong background in

data analysis

,

performance measurement

, and

Tableau-based reporting

. This role is ideal for someone who thrives on uncovering insights from data, driving operational improvements, and influencing strategic decisions through evidence-based recommendations.

Selected

candidate

will work closely with cross-functional teams and client leadership to assess performance,

identify

root causes of inefficiencies, and implement data-driven strategies to

optimize

processes and reduce costs.

Responsibilities

Performance Analysis & Reporting

Conduct

root cause investigations

using data to

identify

performance gaps, inefficiencies, and improvement opportunities.

Measure and report

baseline performance

across key client metrics, ensuring accuracy and consistency in tracking.

Define and set

performance benchmarks

, and regularly track and report progress against these targets to client leadership

Be detail oriented to

identify

any glitches/ anomalies/ discrepancies

in the data

Strategic Insights & Action Planning

Analyze team performance to

identify

areas where results are falling short,

determine

underlying causes, and recommend corrective actions.

Drive accountability by ensuring

closure of action items

and tracking progress toward achieving business goals.

Collaborate with stakeholders to

translate insights into actionable strategies

that improve operational efficiency and business outcomes.

Dashboard Interpretation & Opportunity Identification

Use

Tableau dashboards

to

monitor

performance trends, identify

anomalies, and uncover opportunities for

process optimization

and

cost reduction

.

Provide meaningful interpretations of dashboard data to support decision-making and strategic planning.

Stakeholder Engagement

Partner with internal teams and client stakeholders to gather requirements,

validate

findings, and

align on

performance improvement initiatives.

Communicate complex data insights in a clear, concise manner to both technical and non-technical audiences.

Qualifications we

seek

in you!

Minimum Qualifications / Skills

Good

years

of experience in

data and business analysis

, with a strong focus on performance measurement and operational insights.

H

ands-on experience with

Tableau

for dashboard development and data visualization.

Proficiency

in

SQL

for data querying and manipulation is a plus.

Strong analytical and critical thinking skills with a keen

eye for detail

.

Proven ability to

translate data into insights

and drive measurable business outcomes.

Excellent communication and stakeholder management skills.

Ability to work independently and manage multiple priorities in a fast-paced environment.

Preferred Qualifications/ Skills

Experience in

consulting, operations, or client-facing roles

.

Familiarity with

KPI frameworks

,

process improvement methodologies

, or

Lean/Six Sigma

principles.

Exposure to

cloud-based data platforms

or

BI tools

beyond Tableau is a plus.

Why join Genpact?

Lead AI-first transformation

- Build and scale AI solutions that redefine industries

Make an impact

- Drive change for global enterprises and solve business challenges that matter

Accelerate your career

--Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills

Grow with the best

- Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace

Committed to ethical AI

- Work in an environment where governance, transparency, and security are at the core of everything we build

Thrive in a values-driven culture

- Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's

build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants

are not required to pay to participate

in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

JobManager

Primary LocationIndia-Bangalore

ScheduleFull-time

Education LevelMaster's / Equivalent

Job PostingJul 23, 2025, 7:59:01 AM

Unposting DateOngoing

Master Skills ListOperations

Job CategoryFull Time