Job Description

Responsibilities & Key Deliverables

1. Monitor and control Quality systems and processes

Compliance and effective control to documented processes and effectiveness

Analysing non-conformities and deviations Initiating corrective preventive actions



2. Product and process audits To all the products produced in the plant

Quality level to meet the target value and customer expectations

Benchmarking

competitor's products referring to quality survey dealer visits



3. Process auditsTo all the products produced in the plant

Designing specification

Monitor and control

Quality level of supplier components

Defect free parts during testing or early mileage

supplier audits senior level discussion with top 10suppliers



4. Enhance customers' satisfaction

- Continuous reduction -R/1000

Customer satisfaction service resolution of field concerns analysis



Other req:


Knowledge of automobiles and its various systems,


Knowledge of important manufacturing processes,

Body, paint operation and assembly



Skills :




Analytical skill,

Interpersonal skill,

Leadership,

Decision making,

Negotiation skill,

Team and people management

Experience

15-20 years in large four wheeler automobile company Should have handled best in class products and systems

Industry Preferred

Qualifications

BE (Mech/ Auto/ Production)

General Requirements