Job Description

Role Overview

This is a

high-impact, multitasking role

at the heart of Invigilate's quality operations. You will be responsible for

ensuring quality across all deliverables

, verifying critical tasks, and acting as a bridge between operational teams and the CEO's office. Your work will directly impact the efficiency, accuracy, and reliability of our services.

Key Responsibilities

Quality Audits:

Review and verify outputs across projects to ensure they meet defined quality standards.

Task Verification:

Cross-check completion and accuracy of assigned tasks across departments.

Reporting:

Prepare concise, accurate reports for the CEO on project status, quality gaps, and improvement measures.

Compliance Checks:

Ensure processes comply with NCVET guidelines, client requirements, and internal SOPs.

Issue Escalation:

Identify and report deviations, risks, or bottlenecks promptly.

Process Improvement:

Recommend and implement measures to enhance quality and efficiency.

Cross-functional Coordination:

Liaise with teams (operations, tech, HR, client relations) to ensure smooth execution.

Special Projects:

Support CEO with strategic initiatives and high-priority operational tasks.

Requirements

Bachelor's degree in Quality Management, Operations, Business Administration, or equivalent. 3-7 years' experience in quality assurance, auditing, or operational oversight (assessment/ed-tech preferred). Strong multitasking and organizational skills. Excellent attention to detail and problem-solving ability. Proficiency in Microsoft Office / Google Workspace. Ability to work under pressure with strict deadlines.
Job Type: Full-time

Pay: ?25,000.00 - ?35,000.00 per month

Work Location: In person