Job Description

Responsibilities & Key Deliverables

- In depth Warranty Parts failure analysis


- Participate in DFMEA & provide inputs related to past failures/ anticipated failures


- Warranty Parts clearance/Scrutiny of each claim/Give feedback to Dealers in case of any Discrepency in claim.


- Drive collaboration with suppliers to improve manufacturing processes and deploy benchmark manufacturing processes and implement ICA actions.


- Monitor supplier performance measurement, supplier audits along with SQE Team


- Ensure Lessons learned from other product families are share with the platform team (Design, Process, etc) for new product development as input for prevention of repeat/ known issues


- Ensure Advanced Quality Tools for Problem solving like Fault Tree Anlsysis/DMAC/DOE etc.


- Visit to Dealers for critical cases investigation & Understanding of Product issue.


- Ensure Horizontal deployments of actions taken across models.


- Enhance technical capabilities of Dealer through systems and knowledge upgradations by arranging training sessions.


- Provide Technical solutions/Releasing Diagnosis Procedure/TSB etc.


- Should Handle the Product TAR & Provide satisfactory closure on time.


- Releasing Monthly Field Performace of suppliers to Senior Management.


- Failure Data analysis & Dashboard preparation.


- Daily monitoring of field complaints & effectiveness of actions taken


- Prepare & Release CCR (Concern Closing Report)


- Participate & contribute in vehicle RGA Trials during new models launch.


- Team Player & Ready to Travel across India in shorter time duration.


- Taking internal actions along with agencies with MQA/PQA for improving internal processes


- Undertaking proactive reliability & durability projects.

Preferred Industries

Automotive Industry

Education Qualification

ME/BE Mechanical/Automobile engineering.

(or)


Diploma in Mechanical/Automobile engineering.

General Experience

> 12 - 15 years - ME/BE Mechanical/Automobile engineering.

> 15 - 20 years - Diploma In Mechanical/Automobile engineering.

Critical Experience

- Self Starter


- Result orientation with execution excellence


- Leveraging Human capital


- Customer Focus


- Strategic business orientation


- Negotiation Skills


- Collaborative Team Work

System Generated Core Skills

Analytical Thinking
Communication Skills
Warranty - RPT Reduction
Root Cause Analysis
Action Planning
Design Failure Mode and Effects Analysis (DFMEA)
Design Verification Plan (DVP)
Auditing

System Generated Secondary Skills

Job Segment:

Engineer, Automotive, Engineering