Job Description

Driven by the passion to improve quality of people's lives, WSA continues to grow as market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation in order to reach more people, more effectively.
We are seeking a Manager - Programs & Projects to drive IT program management and consulting across our global operations. In this role, you will partner closely with business stakeholders, system owners, and cross-functional teams to provide IT solutions, implement ERP enhancements, and ensure projects are executed efficiently and effectively. You will lead initiatives that optimize IT systems, improve processes, and maintain the overall health and performance of our IT landscape across affiliates.
What you will do
Engage with business stakeholders to understand IT challenges, evaluate priorities, and recommend solutions or alternatives
Manage and track project topics, risks, and milestones through internal portals, ensuring timely completion of deliverables
Coordinate with system owners, IT teams, and other stakeholders to align on solutions and implement changes or enhancements
Provide technical consulting, functional expertise, and best-practice recommendations for ERP systems and related IT tools
Conduct regular system and process health checks, identifying potential risks and driving corrective actions
Develop reports, dashboards, and process improvements to monitor IT efficiency and performance across affiliates.
What you bring
University degree in IT, Consulting, or a related field
10+ years of experience in IT program/project management, preferably with logistics (SSD/SCM) and ERP consulting (Infor ERP experience preferred)
Strong analytical, problem-solving, and decision-making capabilities in complex business scenarios
Proven ability to collaborate with multiple stakeholders, influence decisions, and drive cross-functional initiatives
Experience in multi-country rollouts, IT system enhancements, and user training
Excellent communication skills, proactive engagement, and ability to manage multiple priorities in a senior leadership capacity.
Who we are
At WSA, we provide innovative hearing aids and hearing health services.
Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.
With us, you will become part of a truly global company where we care for one another, welcome diversity and celebrate our successes.
Sounds wonderful? We can't wait to hear from you.
WSA is an equal-opportunity employer and committed to creating an inclusive employee experience for all. Regardless of race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status we firmly believe that our work is at its best when everyone feels free to be their most authentic self.

Skills Required