Job Description

Ready to shape the future of work?

At Genpact, we don't just adapt to change--we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's

AI Gigafactory

, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to

agentic AI

, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE: G) is an

advanced technology services and solutions company that delivers

lasting

value for leading enterprises

globally.

Through our

deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead.

Powered by curiosity, courage, and innovation

,

our teams

implement

data, technology, and AI

to

create tomorrow, today.

Get to know us at

genpact.com

and on

LinkedIn

,

X

,

YouTube

, and

Facebook

.

Inviting applications for the role of

Assistant

Manager

/

Manager

- Pricing & Promotions /

Invoice to Cash

!

In this role you are expected to have a deep Order to Cash, Trade Promotion, Pricing, and Supply Chain management domain knowledge and will be an individual contributor

assisting

on consulting projects as a subject matter expert

.

You are experienced in managing medium sized teams, supervising, mentoring, and providing leadership development to assistant managers and analysts

.

You

demonstrate

ownership of responsibilities, self-reliance, resourcefulness, and a proactive approach to

assist

the team perform efficient and

accurate

post audits of closed and written off deductions,

identifying

opportunities for recovery of invalid deductions, which will contribute to the organization's revenue growth

.

You will be responsible

to oversee

your team's daily

activities and

providing

guidance to ensure efficient and

accurate

deduction resolution.

Additionally,

you will support the senior leadership team on client presentations and

provide

input

on how to expand our scope with the client.

Responsibilities

Manage the team's daily activities to

identify

and convert new recovery opportunities through historical customer behaviors on invalid deductions following SOPs, deduction reason coding, and trends.

Provide guidance to the team to

leverage

appropriate advanced

and sophisticated methods and approaches to cleanse, synthesize,

visualize,

and investigate data as

appropriate to

deliver analytical recommendations aligned with the business need.

Continually develop and train the team to

establish

a bench of knowledgeable resources for effective and efficient results.

Perform random Quality checks of Bill backs done by team.

Consult to

identify

risks and opportunities that

impact

the performance of the business and convert them into analytical solutions and

provide

appropriate actionable insights

.

Constantly communicate with

clients

and internal stakeholders to build a strong relationship that is essential for seamless delivery of services.

Effectively construct and tell a compelling and clear story around the value proposition.

Engage supervisor and client as

required

to resolve complex issues.

Special projects as needed, providing

support,

and collaborating with the senior management team.

Support the senior leadership team on client presentations and

provide

input

on how to expand our scope.

Pricing & Promotions:

Knowledgeable on the Price Change and Trade Promotions process to

assist

the team with validating deductions within timeline.

Work with the team to be able to identify leakages at each stage in value chain and work with stakeholders to correct.

Supply Chain:

Knowledgeable on Order Management,

Logistics,

and other

non-trade

deductions process to

assist

the team with validating deductions within timeline

.

Work with the team to be able to

identify

invalid deductions by reviewing discrepancies with Bill of Lading (BOL) and Proof of Delivery (POD) from multiple customers warehouses and

carriers

.

Qualifications we

seek

in you!

Minimum Qualifications

B Tech/ M Tech or Graduate/ Post Graduate degree in Accounting, Finance, Economics, or similar field.

Relevant years of

experience in Order to Cash and AR domain

.

Strong analytical skills and ability to work with complex data.

Excellent attention to detail and problem-solving abilities.

Required Skills:

Demonstrates ownership of responsibilities, self-reliance, resourcefulness, a proactive approach, is a mentor to team members, and effectively manages a team.

Strong interpersonal skills, with the ability to be both collaborative and inclusive within a team environment.

Excellent communication skills with ability to express ideas and recommendations clearly and succinctly.

Proficient in Microsoft Office - Excel, PowerPoint, and Word.

Strong communication

skills with ability to express ideas and recommendations clearly and succinctly.

Ability to multi-task and prioritize items with specific time constraints.

Ability to adapt to

business

' changing needs.

Client focused mindset with proven ability to respond quickly to internal and external client requests.

Excellent team leadership and client management skills.

Pricing & Promotions:

In depth knowledge of Trade Promotions, Pricing, Invoice to Cash processes - Collections, Cash applications in CPG, Health Care, or food industry.

Supply Chain:

In-depth

knowledge of all non-trade deductions such as shortages, damaged deliveries, Invoice errors etc., and Invoice to Cash processes - Collections, Cash applications in CPG, Health Care, or food industry.

Desirable Skills:

Proficient in ERP systems (SAP)

Hands on experience in Python, Power BI/ Tableau, and SQL will be an added advantage.

Certification in Project Management (PMP) or Supply Chain Management or Order to Cash will be an added advantage.

Leadership Competencies:

Demonstrate learning agility, make decisions quickly and with highest level of integrity.

C

hallenge the status quo and bring continuous improvement to our existing offerings to the client.

Lead with a digital mindset and deliver outcomes that transforms Business and shape the future.

Why join Genpact?

Be a transformation leader

- Work at the cutting edge of AI, automation, and digital innovation

Make an impact

- Drive change for global enterprises and solve business challenges that matter

Accelerate your career

- Get hands-on experience, mentorship, and continuous learning opportunities

Work with the best

- Join 140,000+ bold thinkers and problem-solvers who push boundaries every day

Thrive in a values-driven culture

- Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

JobManager

Primary LocationIndia-Noida

ScheduleFull-time

Education LevelBachelor's / Graduation / Equivalent

Job PostingJul 14, 2025, 8:43:07 AM

Unposting DateOngoing

Master Skills ListOperations

Job CategoryFull Time