Job Description

PLCS TelebindingJamshedpur
Posted On
03 Sep 2025
End Date
03 Sep 2026
Required Experience
4 - 5 Years



BASIC SECTION
Job Level


GB03


Job Title


Manager - PLCS Telebinding, PLCS Telebinding, Call Centre


Job Location
Country


India


State


JHARKHAND


Region


North


City


Jamshedpur


Location Name


Jamshedpur


Tier


Tier 2




Skills
SKILL


SKILLS AS PER JD
Minimum Qualification


M.B.A.


JOB DESCRIPTION

Job Purpose

"This position is open with Bajaj Finance ltd."Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organization's policiesAct with Integrity

Duties and Responsibilities

oAn effective communicator with exceptional relationship management skills with ability to relate to people at all levels of business and management.oSales: Delivery of business AOP objectives for the assigned geographyoResponsible for Sales Activities through all the Business Defined Channels.oA good team leader to handle the team and Setting Goals.oManage PLOs - recruit, train and motivate the team.oDrive Team to achieve sales Targets and conduct regular reviews to ensure business plan is well executed.oEnsure process rigor and controllership.oResolve all Customer Escalation & Queries related to Product/Process.oManage the FOS productivityoTracking all the Important Business Matrix on regular basis.oUnderstanding of CRM - Salesforce.comoMonitoring Performance & suggest corrective Action for:Key Business MetricPortfolio PerformanceResource ProductivityCompliance, Policies, Guidelines & Processes

Required Qualifications and Experience

oGraduate/ Post Graduate or MBA - Finance/ Mktg oWith relevant experience of 4-5 prior work experience in the Financial Services Industry would be an added advantage.oShould have 2-3 Year of experience in Lending.oShould have collaborative work style to engage with peers & colleagues across the company.oExcellent Team management & Interpersonal Skills.oExcellent communication skills.oExceptionally high motivational levels and needs to be a self-starter