Job Description

The job involves managing the day-to-day operations of the physiotherapy centre.

Dr. Prachi Shah Arora's Physiotherapy & Aquatic Rehab Centre

Full-Time | Monday to Saturday | 9-Hour Shift

Job Summary:

We are looking for a

smart, organized, and friendly Front Desk

General manager to greet & manage patients, doctors and staff. If you are confident with

Microsoft Excel, Google Sheet

, fluent in

English

, and can handle front desk responsibilities with patience and professionalism, this role is for you.

Key Responsibilities:

Check and monitor patients & doctors logs.

Relationship management with patients.

Collect feedback from patients.

Manage maintenance of centre's infrastructure and inventory of medical items and stationary.

Manage the centre's decor and positive vibe.

Handle and unite the team as a

team leader.

Handle

Zoom and Google Meet

setups for virtual consults and meetings as per IST especially for foreign clients/patients Attend and respond to

calls and WhatsApp messages

when required Assist in

maintaining progress sheets and patient case files

for doctors Greet and guide patients with

politeness, kindness, and clarity

Requirements:

Proficient in

Microsoft Excel & Google sheets

Comfortable using

Zoom/Google Meet

Good understanding and communication in

English (spoken and written)

Well-organized, presentable, and patient-focused Prior experience in

medical or clinic front desk roles

is a plus

Perks & Benefits:

33 Paid Leaves

annually (including Birthday Leave, Dec 31 & Jan 1 Off)

Performance-Based Bonus

Free Massages, Gym facility, Swimming Training & Physiotherapy Treatment

Supportive, warm, and well-established team environment
Join a leading rehab centre known for its excellence in care and innovation across sports, aquatic, neuro, geriatric and paediatric physiotherapy.

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹40,000.00 per month

Ability to commute/relocate:

Malad East, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):

If you are comfortable, can you tell us your current salary? You can mention your last salary if you currently do not have a job. This helps us understand if you are a good match for the role based on the compensation available for this role.
Work Location: In person