Manager Operations

Year    Thane, MH, IN, India

Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.



Location:

Airoli

Reporting To:

Operations Director or as assigned

Job SummaryThe Technical Lead (Campus Lead) will manage all aspects of facility, contract, and procurement operations for technical services at the client's data centre campus. This role ensures operational excellence, compliance, and 100% uptime across MEP (Mechanical, Electrical, and Plumbing) assets. The incumbent will lead engineering processes, ensure statutory compliance, oversee vendor management, manage budgets, and act as the primary technical liaison for both internal and external stakeholders.

Key ResponsibilitiesDevelop and implement a facility management program, including preventative and life-cycle maintenance requirements.



Plan, schedule, and execute 52-week preventive maintenance for all MEP assets, ensuring minimum downtime.



Supervise maintenance and repair of facilities and equipment; oversee facility refurbishments and renovations.



Conduct and document regular facility inspections, ensuring compliance with health, safety, and industry codes.



Oversee facility central services such as reception, security, cleaning, catering, waste disposal, and parking.



Ensure all facility operations adhere to local and national statutory requirements, and submit relevant statutory returns on time.



Allocate and manage facility space for maximum efficiency; coordinate intra-office moves.



Implement and review best-practice facility management processes to drive operational efficiency.



Lead engineering and data centre operations, attending relevant meetings and driving improvement initiatives.



Manage and review service contracts, contractors, and vendors to ensure SLAs are met; maintain vendor and contractor relationships.



Oversee procurement, including obtaining quotes, negotiating contracts, verifying invoices, and managing expenditures to deliver cost optimization.



Prepare, track, and present facility budgets, financial reports, contracts, expenditures, and purchases.



Monitor and manage expenses, identify and implement cost reduction initiatives.



Recruit, manage, develop, and train facility maintenance staff; allocate and monitor staffing levels.



Ensure environmental, health, and safety standards, including energy efficiency and sustainability best practices.



Respond promptly to facility and equipment alarms, system failures, and occupant requests to support business continuity.



Assure security and prompt resolution of facility-related issues.



Maintain effective communication with technical teams, management, and external stakeholders.



Qualification & ExperienceBachelor's degree (B.Tech/BE) in Electrical, Mechanical, or Electronics Engineering from a reputed institute or equivalent with relevant experience.



Minimum 10 years of professional experience in facility or data centre operations.



At least 4 years of hands-on experience in:

Operation and maintenance of large physical infrastructure/data centre components. Management of civil, electrical, HVAC, LAN, safety, and security systems in a large-scale environment. Operation and upkeep of integrated Building Management Systems (BMS).



Strong verbal and written communication and documentation skills.



Desired SkillsStrong problem-solving and analytical abilities.



Demonstrated vendor and contract management experience.



Proven leadership and experience building high-performing teams.



Ability to manage multiple operations and projects concurrently.



Deep understanding of statutory compliance and technical standards relevant to data centre operations.



If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

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Job Detail

  • Job Id
    JD4917321
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Thane, MH, IN, India
  • Education
    Not mentioned
  • Experience
    Year