Topcourt Social is bringing the first public Pickleball Courts to Ranchi. However, it is not just a sports facility - it's an urban leisure destination. We blend sport, lifestyle, and community through our premium pickleball courts, vibrant social lounge and showcasing quality merch. Our goal is to create a space where people come to play, connect, and relax.
We're looking for a driven
Manager-Operations
who will be the face of our operations, ensuring that everything runs seamlessly while delivering an exceptional guest experience.
What You'll Do
Daily Operations:
Oversee the day-to-day running of the courts and social lounge, ensuring a comfortable and welcoming experience for all guests.
Team Management:
Supervise, train, and support 2 general staff members to ensure smooth service and operational efficiency.
Guest Relations:
Greet and engage with members and visitors, resolving queries and maintaining a friendly and professional environment.
Billing & Reporting:
Manage daily billing, cash flow, and ensure accurate record-keeping. Prepare and share daily operational reports with the founders.
Facility Upkeep:
Monitor cleanliness, maintenance, and readiness of the court and lounge areas.
Process Adherence:
Ensure standard operating procedures and service guidelines are followed at all times.
Community Building:
Assist in creating a lively, social atmosphere that reflects Topcourt's ethos of sport, leisure, and culture.
Weekend Events:
Oversee that weekend events and activities run smoothly, coordinating with staff and ensuring a lively, well-organized atmosphere.
What We're Looking For
Proven experience in hospitality, sports facility management, or retail operations.
Strong leadership and people-management skills.
Excellent communication and interpersonal abilities.
Tech-savvy, organized, and comfortable with billing software and reporting.
A proactive problem-solver with a hands-on approach.
Passion for sports, fitness, or community-driven businesses is a plus.
Why Join Us
Be part of Ranchi's first-of-its-kind sports and social destination.
Work directly with the founders and play a key role in shaping the experience.
Competitive salary with performance-based incentives.
Dynamic, growth-focused work environment.
If you're interested in sports and are thrive in a people-first, fast-paced environment and loves building exceptional experiences, we'd love to hear from you.
Job Type: Permanent
Pay: ₹17,000.00 - ₹25,000.00 per month
Work Location: In person
Application Deadline: 25/08/2025
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