Job Description

Manager - Operations & HR

Location

: Noida

Salary

: 5.5 - 7 LPA

Experience

: Minimum 7 years of relevant experience

Qualification

: Postgraduate preferred

Preference

: Female candidates with prior experience in educational institutions will be given strong preference.

We are one of the leading CBSE-affiliated educational institutions in the country, with multiple schools across Punjab. We are seeking an experienced

Manager - Operations & HR

to lead and modernize operational systems across our schools, while strengthening people processes and institutional efficiency.
The role demands a blend of operational execution, systems thinking, and people management -- ideal for someone who enjoys solving problems, driving process improvements, and enabling school teams to perform effectively.

Key Responsibilities

Operations & Systems

Lead execution and adherence on ERP systems

across all key modules - Admissions, Academics, Fee Management, Transport, HR, and Communication*.
Identify process gaps and ensure smooth system adoption across departments and schools.

Drive cross-functional implementation

of new initiatives across schools (ERP rollouts, policy digitization, or workflow automation).

Lead website development

projects, oversee regular

social media updates

, and review

IT collaterals and e-learning tools

to ensure alignment with institutional standards. Work closely with school heads to standardize operational practices and monitor adherence to timelines and SOPs.

Human Resources

Manage HR processes for the head office & schools: recruitment, documentation, compliance (PF, ESI, gratuity), and leave/attendance systems. Institutionalise performance management systems (KRAs, appraisals, and feedback). Analyse attrition trends, and lead retention or engagement initiatives. Partner with the Academic Coordinator to align HR with teacher development and evaluation systems.

Strategic Planning & Reporting

Prepare periodic

Ops & HR dashboards

for management, highlighting key data trends and areas for improvement. Benchmark best practices in operations and HR, and recommend scalable systems for adoption.

Candidate Profile

Education:

Master's degree in any discipline (preferably with specialisation in Management, HR, or Operations).

Experience:

8-12 years of experience in

education

or other

process-driven sectors

(e.g., healthcare, hospitality, or large institutions). Proven ability to manage HR processes, performance systems, and compliance. Strong understanding of institutional operations, ERP/school management systems, and process implementation. Excellent communication, documentation, and cross-functional coordination skills. Hands-on, detail-oriented, and able to translate strategy into execution. Female candidates with prior experience in educational institutions will be strongly preferred.*

What We Offer

A

stable, professional work environment

with the reputation and legacy of the

DPS brand

. Opportunity to work closely with top leadership (PVC, ED, Director) and contribute meaningfully to institutional excellence. A balanced workplace culture that values efficiency, ownership, and

work-life balance

. Exposure to multi-school operations with structured systems and clarity of processes.
Job Types: Full-time, Permanent

Pay: ₹45,000.00 - ₹60,000.00 per month

Benefits:

Paid time off Provident Fund
Application Question(s):

Please mention your expected salary range.
If selected, how soon would you be able to join us?

Work Location: In person