Act as the administrative head during the shift and ensure operational continuity of hospital services.
Handle emergency situations (clinical or non-clinical) and ensure timely resolution or escalation to the concerned authority.
Ensure timely admission, discharge, and transfer of patients and resolve related escalations, if any.
Monitor the functioning of all departments such as nursing, housekeeping, security, front office, maintenance, and other support services.
Maintain discipline and ensure that all departments adhere to hospital SOPs and standards.
Address patient or family grievances on the spot and ensure prompt redressal and documentation.
Supervise and coordinate with nursing and clinical teams to ensure quality patient care.
Conduct regular rounds across the hospital (wards, ICUs, OTs, reception, waiting areas, etc.) to monitor hygiene, infrastructure, safety, and staff performance.
Maintain incident logs and shift handover reports for continuity and accountability.
Liaise with outsourced services (security, housekeeping, ambulance, etc.) and ensure compliance with service levels.
Manage critical events, code blue/red/black situations, and ensure proper documentation and reporting.
Ensure that all departments are adequately staffed and alert during the shift.
Job Type: Full-time
Pay: ?25,000.00 - ?35,000.00 per month
Work Location: In person
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