Job Description

Job Summary
Support the Operations teams in the Country in the data gathering and Return preparation in full compliance with all Country and Group policies as well as local regulatory requirements, through:

• Ensuring compliance, implement and exercise of local banking regulatory reporting relating to unit, and build strong relationship with SME and Return Owners.
• To undertake periodic self-assessment on key controls to assess the proper functioning and adequacy of existing controls to ensure data accuracy and completeness.
• Assist in reducing Regulatory Reporting review comments.

Strategy

• Client Focus
• Improving the way, we operate
• Improving our challenge and performance culture
• Driving Innovation
• Re-igniting and empowering our workforce

Business

• To adhere to the regulators timelines and provide accurate reporting to regulators.
• To support record keeping/ archive on all unit related activities/ work
• Ensure all complaint & queries on Regulatory Returns are handled effectively and timely.
• Maintain all regulatory circulars/ clarifications received from L & C and Finance where reporting is required by the unit.
• To provide cost reduction suggestions which will not compromise on quality of delivery.
• To manage Systems and EUCs/ ECNs relating to the unit (documentation, approvals, agreements, reviews etc to be kept up to date. (Including Regulator's systems)
• Ensure compliance with the Regulatory Reporting Risk Policy/ Standards and other key Group policies.
• All Regulatory breaches to be reported in the "Regulatory Reporting Error log" to UORM/ Compliance.
• Ensure no failed audits on Regulatory Reporting.
• To update DOIs periodically (at least on an annual basis).
• Ensure no financial penalties/ warnings due to errors / delays on Regulatory Returns.

Key Responsibilities
Processes

• Ongoing review of material internal and external events against current control performance.
• As the first line of defence, to comply with the applicable laws and regulatory expectations and manage the risk that arises from first line activities and comply with policies set by the Second Line of Defence.

People & Talent
Ensure behaviour consistent with the Group's values. Display Team spirit, strengthening internal relationships with no conflicts. Ensure annual self appraisals are completed and submitted on time.
Risk Management

• Support Operations in enhancing the service levels without compromising Risk/ adherence to service level agreements with the other functions.
• Assist in coordinating, facilitating, and promoting understanding of operational risk and in implementation and management of OR within the assigned unit.
• Ensure compliance with the Regulatory Reporting Risk Policy/ Standards and other key Group policies
• Gain the required knowledge and skills related to the systems used and explore /recommend possible automations to enhance service/ reduce Risk exposure.
• Manage the Audit & Risk Control Standards associated with Operations.
• Understand inherent Operational risks in all processes and assist to develop appropriate control systems and manage them.
• Creativity in terms of proactively identifying risk and mitigating same.

Governance

• Ensure compliance with the Laws of the land, implement and exercise local/ International banking regulations.
• To adhere to the regulators time lines and provides accurate reporting to regulators
• Ensure all complaint & queries on Regulatory Returns are handled effectively and timely
• Update RR Register once the reporting is submitted in the absence of the manager.
• All Regulatory breaches to be reported in the "Regulatory Reporting Error log" to UORM/ Compliance.
• Ensure no failed audits on Regulatory Reporting
• Ensure no financial penalties/ warnings due to errors / delays on Regulatory Returns
• Managing risk and compliance as part of my role
• Take personal responsibility for understanding the risk and compliance requirements of my role.
• Understand and comply with applicable laws and regulations, the Groups policies, procedures and the Group Code of Conduct.
• Effectively identify, escalate, mitigate and resolve risk and compliance matters.
• Contribute to a culture in which all stakeholders feel safe to raise concerns and where risk and compliance matters are addressed, and misconduct appropriately dealt with.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the Risk & Controls-Operations to achieve the outcomes set out in the Bank's Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Local Regulations as available in the bank policy site.

Key stakeholders

• Operations
• GBS Teams
• Regulators
• Compliance
• Finance
• Country OR
• HR
• Legal

Other Responsibilities

• To identify and report all exceptions on non-compliance with standard controls
• To identify and report all weaknesses inherent in the standard controls.

Skills and Experience

• Good experience in Regulatory Reporting
• Good Knowledge of group policies / Local regulations, controls and procedures
• Good Knowledge of Operations processes and procedures
• Good Internal negotiation skills and interpersonal skills

Experience

• At least 6+ years' experience in operations
• Advanced Knowledge in Excel

Qualifications

• Commerce Graduate
• Good experience in Regul

About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

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