Job Description

Ready to shape the future of work?

At Genpact, we don't just adapt to change--we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's

AI Gigafactory

, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to

agentic AI

, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE: G) is an

advanced technology services and solutions company that delivers

lasting

value for leading enterprises

globally.

Through our

deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead.

Powered by curiosity, courage, and innovation

,

our teams

implement

data, technology, and AI

to

create tomorrow, today.

Get to know us at

genpact.com

and on

LinkedIn

,

X

,

YouTube

, and

Facebook

.

Inviting applications for the role of

Manager, Master Data Management

!

In this role,

you will be responsible for all the activities related to MDM domain.

Responsibilities

Leverage strong Pharma domain knowledge to support data governance, compliance, and regulatory reporting requirements.

Facilitate client meetings and discussions, using strong communication skills to articulate project progress, manage expectations, and translate technical details into business terms.

Manage and maintain Master Data Management (MDM) systems, ensuring accuracy and consistency of critical pharmaceutical data.

Collaborate with cross-functional teams to ensure data integration and alignment across all downstream systems.

Work with Veeva

OpenData

to validate and enrich healthcare professional (HCP) and healthcare organization (HCO) data.

Execute and manage the day-to-day activities for master data domains

Daily review of process KPI and reporting

Escalation management

Mentor and Coach, the team members on the process

Perform Process Controls & documentation, Quality Check. etc.

SOP documentation during OJT/KT and during BAU, capturing all the rules and exceptions in the process. This is an ongoing activity that demands good analytical and writing skills

Collaborate with data stewards for designing and implementing policies, standards, and procedures for all Data Master hierarchies and categories

Work cohesively with remote teams

Ready to stretch during project deliveries.

Manage client expectations.

Determine all tasks to be completed and maintain key report outs to internal as well client-side stake holders

Qualifications we seek in you!

Minimum

Q

ualifications

/ Skills

Graduate or equivalent, MBA (finance full time - with only good institute)

Domain knowledge - Master Data Management

MSC in economics, Statistics, DS

Preferred

Q

ualifications

/ Skills

Excellent MS Office Skills.

Strong analytical,

problem-solving

skills, and technical aptitude.

Expert verbal and written communication skills

High degree of energy & execution and client connect experience is a "Must"

Ability to work in a global environment

SAP ERP experience on MM and SD Module added advantage

Proven work experience as a team leader or supervisor

Good analytical and problem-solving skills

Good accounting concepts

Good interpersonal skills

Why join Genpact?

Be a transformation leader

- Work at the cutting edge of AI, automation, and digital innovation

Make an impact

- Drive change for global enterprises and solve business challenges that matter

Accelerate your career

- Get hands-on experience, mentorship, and continuous learning opportunities

Work with the best

- Join 140,000+ bold thinkers and problem-solvers who push boundaries every day

Thrive in a values-driven culture

- Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

JobManager

Primary LocationIndia-Bangalore

ScheduleFull-time

Education LevelBachelor's / Graduation / Equivalent

Job PostingJul 17, 2025, 1:36:16 AM

Unposting DateOngoing

Master Skills ListOperations

Job CategoryFull Time