Job Description

As a Manager Sales Solutions, you will be responsible for leveraging data analytics, business intelligence, and automation to drive commercial and strategic decision-making. Your role will be key in enhancing Customer master data management, analytics tool development, natural language processing and text mining machine learning use cases, complex business intelligence reporting, migration and transformation to the latest cloud infrastructure to name a few.



Grade - 15


Please note that the Job will close at 12am on Posting Close date, so please submit your application prior to the Close Date

What your main responsibilities are:

Key Responsibilities

Data-Driven Sales Solutions Strategy

o Leverage machine learning, data science, and automation to improve customer data platforms and business development strategies.


o Utilize business intelligence (BI) tools and data visualization to support strategic decision-making.

Process Optimization & Automation

o Lead transformation and automation projects to enhance operational efficiency.


o Develop and implement process improvement frameworks.

Data Infrastructure & Tools

o Collaborate with data engineering teams to ensure data availability, quality, and governance.


o Champion the use of modern analytics tools and platforms (e.g., Power BI, Tableau, Python, R, SQL, cloud-based data warehouses).


o Evaluate and implement new technologies and methodologies to enhance analytics capabilities.

External Data & API Management

o Identify, evaluate, and integrate third-party and external data sources to enhance internal analytics.


o Develop frameworks for combining internal and external data to generate deeper market and customer insights.


o Manage API integrations with external data providers, ensuring secure, scalable, and efficient data access.

Analytical Tool Development

o Lead the design and development of custom analytical tools, dashboards, and applications to support business users.


o Collaborate with engineering and IT teams to ensure scalable and secure deployment of analytics solutions.

Stakeholder & People Management

o Lead a team with a focus on coaching, mentoring, and talent development.


o Collaborate with global stakeholders across sales, marketing, operations and core analytics teams.


o Align regional and global initiatives for seamless execution and enhanced business outcomes.

Salesforce Expertise:

o Deep understanding of Salesforce development and architecture (Apex, Lightning Web Components, Flows, Process Builder, etc.)


o Solid grasp of Salesforce integrations with external systems using REST and SOAP APIs, Salesforce Connect, and External Data Sources


o In-depth knowledge of querying and reporting using SOQL, SAQL, and other data analysis methods.

What we are looking for

Core Competencies


o Strong analytical thinking and problem-solving skills. o Excellent communication and storytelling abilities.


o Ability to work in a dynamic, fast-paced environment, leading cross-functional teams.


o Leadership and team development experience.


Technical Skills


o Proficiency in SQL, Python, SAS, Power BI, VBA, and RPA technologies.


o Strong expertise in Data Analytics, Salesforce, Machine Learning, Data Science, and Automation.


o Extensive experience in Business Intelligence (BI), Data Visualization, and Advanced Analytics.


o Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and big data technologies is must.


Preferred Experience


o 8+ years of experience in data analytics, business intelligence, or data science.


o 3+ years in a managerial or team leadership role.


o Experience in industries such as logistics, finance, retail, or technology is preferred.



FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.


All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

Our Company

---------------


FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World's Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

------------------


The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

---------------


Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970's. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today's global marketplace.