Job Description

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

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As part of the US Supply Chain - Manufacturer Operations & Data Services (MODS) team, under leadership from the Vice President - MOD, the Manager - Mfg Ops will perform functions that support Manufacturer compliance with the DSCSA including but not limited to: 1) Act as first responder and point of contact for manufacturers regarding data issues for inbound shipments from Manufacturers (suppliers), 2) Collect and analyze information from suppliers relevant to DSCSA, 3) Support US Supply Chain Manufacturer Operations goals to ensure manufacturer compliance with federal regulations as well as Cencora packaging and logistics policies. 4) Assist in managing and tracking supplier logistics and product packaging issue to resolution to support distribution Services productivity goals, 5) Support manufacturer scorecard initiatives by gathering the required data and producing the scorecards, 6) Manage additional analysts, as required, to support the demands of Distribution Services.

PRIMARY DUTIES AND RESPONSIBILITIES:

Manage and lead team of Analysts who will be monitoring inbound supplier shipments across the Cencora distribution network for DSCSA compliance. Perform first responder duties for all inbound supplier shipments where exceptions occur by creating and sending incident reports to our Manufacturer partners and tracking to resolution. Work with Distribution Operations and AmerisourceBergen's manufacturer partners to track and resolve logistics and product packaging issues that affect operational productivity and/or compliance. Manage operations analyst(s) as manufacturer operations expands Implement process improvement opportunities either internally or externally with our pharmaceutical trading partners. Provide technical and analytical support to SGS team. Support the DSCSA serialized product phase across 450+ manufacturers and 30+ internal distribution centers including technical support and analyses of serialized labels and providing feedback and support to manufacturer partners. Additional responsibilities as determined by the Manufacturer Operations team.

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Work & EDUCATIONAL QUALIFICATIONS:

5+ years of experience in operations or supply chain, preferably within the pharmaceutical industry. Proven experience in managing operational incidents and resolution processes. Strong background in developing and improving business processes. Ability to collaborate effectively with internal and external technical and business teams. Hands-on experience with Drug Serialization or the Drug Supply Chain Security Act (DSCSA) preferred. Solid understanding of barcode standards and their application in pharmaceutical products. Proficiency in Microsoft Word, PowerPoint, and Excel. Strong project management skills. Excellent oral and written communication and presentation skills, with the ability to engage stakeholders at all levels. Bachelor's degree in computer science, Information Technology or any other related discipline and equivalent related experience.

What Cencora offers

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Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.


Full time

Affiliated Companies

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Affiliated Companies: CENCORA BUSINESS SERVICES INDIA PRIVATE LIMITED

Equal Employment Opportunity

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Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.


The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.


Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned