Job Description

Location:

Kalyan, Maharashtra

Company:

Employee Hub

Department:

Mall Operations

Reports To:

DGM - Mall Operations

Employment Type:

Consultant (Full-time, On-site)

Salary:

?10-12 LPA (based on experience and certifications)

Age:

30+ years

Job Overview

Employee Hub is hiring a highly experienced professional for the position of Manager - Loss & Prevention at a mall in Kalyan. The role is responsible for preventing theft, ensuring fire and safety compliance, managing inventory control risks, and handling emergency preparedness. The ideal candidate will have extensive experience in mall, retail, or hospitality security and safety operations.

Key Responsibilities

Loss Prevention Management

Develop and implement protocols to reduce theft, fraud, and operational losses Monitor CCTV surveillance and access control systems Investigate incidents including theft, vandalism, and suspicious behavior Collaborate with tenants on internal theft deterrence and inventory protection Coordinate with law enforcement and private security agencies when necessary

Fire Safety & Emergency Preparedness

Ensure compliance with fire safety regulations and local building codes Supervise fire safety systems: alarms, hydrants, sprinklers, smoke detectors Conduct fire risk assessments, safety drills, and system audits Develop evacuation plans and standard operating procedures (SOPs) Train staff and tenants in emergency response, first aid, and safety protocols

Safety Compliance & Inspections

Maintain records of safety inspections, fire NOCs, and audit reports Liaise with statutory bodies for safety certifications and approvals Identify hazards and implement corrective actions in public and back-end areas

Incident and Crisis Management

Lead incident response efforts for fires, evacuations, and emergencies Investigate and document safety incidents and near misses Maintain updated logs of emergency equipment, contacts, and protocols

Staff Training and Coordination

Train mall staff and security personnel in surveillance and loss prevention Conduct safety awareness programs for tenants and vendors Collaborate with Facilities, Engineering, and Housekeeping teams

Inventory Control

Monitor inventory handling procedures and detect discrepancies Recommend and implement measures to minimize shrinkage

Customer Safety and Support

Engage with shoppers courteously and ensure their safety within the premises Remain vigilant for any suspicious activity while maintaining a friendly presence

Qualifications

Educational Background

Graduate in Fire & Industrial Safety, Security Management, Engineering, or related field

Preferred Certifications

NEBOSH / IOSH Certification Fire & Safety Diploma (recognized institute) Certified Loss Prevention Professional (CLPP) First Aid and CPR Certification

Skills and Experience

Minimum 7 to 10 years of relevant experience in malls, retail, or hospitality sectors Strong knowledge of fire safety systems, CCTV, local safety codes, and SOPs Experience with safety audits, compliance, and incident documentation Proficiency in MS Excel, reporting, and safety documentation Excellent crisis management, communication, and analytical skills

Work Conditions

On-site role in Kalyan with rotational shifts, including weekends and holidays Requires regular audits, emergency drills, and field inspections Daily reporting to DGM - Mall
Job Types: Full-time, Permanent

Pay: ?1,000,000.00 - ?1,200,000.00 per year

Schedule:

Rotational shift Weekend availability
Experience:

fire safety and loss prevention: 7 years (Preferred)
Work Location: In person