Job Description

Bachelor's Degree in Engineering, Master's Degree in Marketing, Business Administration or related field required Previous sales experience required 2+ years' experience in a marketing field Strong communication skills, including the ability to make effective customer presentations and sell the products / Services Strong leadership skills to own and lead all technical aspects of the sales process. Ability to simultaneously manage multiple accounts/opportunities Experience creating detailed technical proposal and implementation plans. Willingness to travel 40 - 50% Young and energrtic person will be preferable Proactively guide customers through their product options and prescribe solutions based on their needs. Develop strong relationships with customers, sales and product teams as a trusted advisor to facilitate solution improvements.

KRAs of a Key Account Manager :

Key Account Development:

Developing and implementing strategies to grow and expand business with key accounts.

Client Relationship Management:

Building and maintaining strong and lasting relationships with key clients by providing excellent customer service.

Account Growth and Revenue Targets:

Setting and achieving revenue and growth targets for key accounts.

Account Planning:

Creating account plans and strategies to identify opportunities and address challenges in key accounts.

Cross-Selling and Upselling:

Identifying and capitalizing on opportunities to cross-sell and upsell additional products or services to key accounts.

Customer Satisfaction:

Monitoring and ensuring high levels of customer satisfaction and resolving any issues or concerns.

Contract Negotiation and Renewal:

Negotiating contract terms, pricing, and renewal agreements with key clients.

Account Retention:

Ensuring high retention rates for key accounts by meeting their ongoing needs and expectations.

Market and Competitor Analysis:

Staying informed about market trends and competitors to maintain a competitive advantage for key accounts.

Strategic Account Review:

Conducting regular reviews with key accounts to assess performance, identify opportunities, and address any concerns.

Key Account Communication:

Maintaining clear and effective communication with key clients, including regular updates, meetings, and reporting.

Risk Management:

Identifying and managing risks associated with key accounts and implementing mitigation strategies.

Customer Feedback and Surveys:

Gathering and analyzing customer feedback and conducting surveys to ensure satisfaction and gather insights.

Forecasting and Reporting:

Generating accurate revenue forecasts and reports for key accounts.

Product and Service Knowledge:

Maintaining a deep understanding of the products and services offered by the organization.

Compliance and Contract Adherence:

Ensuring that both the organization and the key accounts adhere to contract terms and agreements.

Collaboration with Internal Teams:

Collaborating with cross-functional teams, including sales, marketing, and customer support, to support key account objectives.

Issue Resolution:

Addressing and resolving any issues or challenges faced by key accounts promptly.

Market and Industry Expertise:

Staying informed about industry trends, market dynamics, and relevant regulations that impact key accounts.

Customer Advocacy:

Encouraging key accounts to act as advocates and references for the organization.

Strategic Account Planning:

Developing and executing strategic account plans to achieve long-term objectives.

Competitive Analysis:

Monitoring and analyzing competitors' activities and offerings to maintain a competitive edge.

Custom Solutions:

Collaborating with key accounts to develop custom solutions that meet their specific needs and preferences.
Job Type: Full-time

Work Location: In person