Job Description

- Salon Manager

Industry:

Beauty & Wellness (Athenian Professional)

Location:

Bengaluru, Karnataka

Experience:

4-8 years (Salon / Luxury Service Industry preferred)

Job Summary

Athenian Professional is hiring an experienced and performance-driven

Salon Manager

for its Bengaluru location. The Salon Manager will be responsible for

daily salon operations, team management, sales growth, customer experience, SOP compliance, and brand standards

. This role requires strong leadership, operational discipline, and the ability to drive revenue and memberships.

Key Responsibilities1. Salon Operations & SOP Compliance

Manage end-to-end daily salon operations Ensure strict adherence to Athenian SOPs, hygiene, and grooming standards Supervise opening & closing procedures Maintain cleanliness, ambience, music, fragrance, and overall presentation
2. Team Management & Leadership

Manage salon staff attendance, duty rosters, and discipline Conduct daily staff briefings and performance reviews Ensure staff follows dress code, service protocols, and client handling standards Train, motivate, and retain high-performing team members
3. Sales, Revenue & Memberships

Achieve monthly revenue, membership, and product targets Drive upselling, cross-selling, and repeat visits Monitor daily billing, PCS (Per Client Sale), and conversion ratios Implement offers, campaigns, and local marketing initiatives
4. Customer Experience & Reviews

Handle client complaints and escalations professionally Ensure exceptional service quality and customer satisfaction Drive Google reviews with photos and feedback Maintain CRM follow-ups and client retention strategies
5. Inventory, Cash & Reporting

Monitor stock, product usage, and wastage Handle cash, billing accuracy, and daily sales reports Submit daily, weekly, and monthly reports to Head Office Coordinate with vendors for salon supplies and maintenance
6. Brand & Corporate Coordination

Ensure all corporate instructions are implemented on time Share daily operational updates, grooming photos, and reports Coordinate with operations, HR, and marketing teams Prepare salon for audits and surprise checks
Eligibility & Requirements

Minimum

4-8 years

experience as Salon Manager / Assistant Manager Strong knowledge of salon operations and beauty services Proven track record in sales, memberships, and team handling Excellent communication and leadership skills Basic computer knowledge (billing software, Excel, WhatsApp, email) Target-driven and customer-focused mindset
Compensation & Benefits

Competitive salary (as per experience) Performance-based incentives Growth opportunities within a premium salon chain Support from corporate operations team
Job Type & Role Details

Job Type:

Full-time, Permanent

Role:

Salon Manager

Department:

Salon Operations

Location:

Bengaluru
Job Types: Full-time, Permanent

Pay: ₹180,000.00 - ₹240,000.00 per year

Experience:

total work: 1 year (Preferred)
Work Location: In person