Job Description

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Manager- Financial Crime & Risk Management Operations

In this role, the shortlisted candidate will be responsible for conducting AML and KYC checks for a global investment bank which includes but is not limited to conducting an assessment of all alerts, investigations, reviews as per policy

Responsibilities: Handling delivery & driving growth in Financial Crime (AML/KYC operations) within Risk/Analytics for a global customer.*
Ownership of and contribution to various high priority projects, working with hands on approach to ensure successful completion.*
Manage production, management information and analysis to demonstrate the review and findings from day-to-day operations.*
Prepare and present monthly dashboards, reports and business reviews.*
Liaising with regional leads and senior leadership to ensure effective process and people management.*
Handling aging alerts and any other operational requirements.*
Maintain accurate, organized and current compliance records and documentation in a manner consistent with the department's needs.*
Reviewing and monitoring team's performance and provide SME/QC support wherever required*
Collaborate with multiple functional areas to investigate cases and acquire information.*
Review policies and procedures, regulatory compliance training for compliance with applicable laws and regulations including OFAC/ HMT, suspicious activity reporting (SAR) and KYC regulations.*
Interpret evidence from multiple tools and systems to resolve legitimacy of customer behavior across multiple products.*
Assist with monitoring and tracking incidents to ensure resolution occurs within the customer Service Level Agreement.*
Apply standard methodologies, develop continuous improvement plans and make recommendations based upon the customer insight.*

Qualifications we seek in you!

Minimum qualifications

Post Graduate Management /MBA or equivalent from a leading B-School*
Excellent communication and analytical skills*
MS Office applications like Excel, Word, PowerPoint, Outlook, etc.*
Excellent interpersonal skills and innovative thinking*

Preferred Qualifications/Skills

Outstanding analytical and investigative skills combined with the ability to navigate through ambiguity in a fast-paced, multifaceted environment.*
Understanding of Anti Money Laundering or Financial Crime Risk Management concepts.*
Ability to independently research, analyze, and recommend solutions to close open items and discrepancies.*
Experience in back-office operations or customer service/support or consulting or IT/ITES or operations or FinTech Operations.*
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

JobManager

Primary LocationIndia-Bangalore

ScheduleFull-time

Education LevelBachelor's / Graduation / Equivalent

Job PostingJun 23, 2025, 1:24:04 AM

Unposting DateJul 23, 2025, 1:29:00 PM

Master Skills ListOperations

Job CategoryFull Time