Lead the configuration, enhancement, and support of SAP Inventory Management, Warehouse Management, and Logistics Execution modules.
Oversee integration points between MM, SD, PP, QM, and 3PL systems for seamless material flow, tracking, and reporting.
Translate complex business needs into scalable, sustainable SAP solutions.
Ensure process standardization across plants and warehouses globally
Service Ownership & Operational Excellence
Accountable for
stable, reliable, and secure operations
across all enterprise applications, ensuring adherence to
defined SLAs and KPIs
.
Implement robust
IT Service Management (ITSM)
processes for incident management, change control, and problem resolution.
Drive
proactive monitoring
and
continuous service improvements
for critical enterprise applications.
Own and manage
application lifecycle planning
, including upgrades, patches, compliance audits, and end-of-life transitions.
Business Relationship Management
Collaborate with business leaders in Supply Chain, Procurement, Plant Operations, Logistics, and Distribution to define needs and deliver SAP solutions that optimize operations.
Facilitate requirements gathering, solution workshops, and value discussions to ensure IT solutions are business-driven.
Act as a trusted advisor on inventory accuracy, warehouse digitization, and logistics process transformation.
Vendor & Partner Management
Manage relationships with
vendors
across the enterprise applications landscape, ensuring strong performance, innovation contributions.
Establish a structured
vendor governance framework
, including regular performance review, resourcing needs and joint innovation initiatives.
* Stay abreast of
industry trends, technology advances, and best practices
to continuously evolve the application portfolio.
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