Job Title: Real Estate Sales Leader - Online Closure ModelLocation: GurgaonExperience: 5-10 years in real estate sales with strong digital and team management experienceDepartment: Online Sales:We are looking for a highly motivated and experienced Real Estate Sales Leader to manage and grow our Online Closure Model. This role involves handling end-to-end sales through digital platforms, leading a team of online sales and call center executives, and ensuring a smooth and efficient sales process from lead generation to final closure.Key Responsibilities:- Manage the complete online sales cycle-from inquiry to closure-using digital platforms and CRM tools.- Lead and coach a team of sales executives and call center agents to meet and exceed sales targets.- Ensure smooth communication and follow-ups with potential buyers through virtual meetings and calls.- Create and implement sales strategies to improve lead conversion and closure rates.- Monitor and analyze team performance, customer interactions, and sales data to identify improvement areas.- Work with the marketing team to drive quality leads and improve online customer engagement.- Conduct virtual property presentations and discovery calls with prospective buyers.- Focus on providing a smooth, efficient, and personalized customer experience.- Optimize sales processes and remove any obstacles to improve overall efficiency.- Track key performance indicators like lead quality, closure rate, and customer feedback.- Regularly generate and share performance reports with management.- Support hiring, training, and development of the online sales and tele-calling team.Requirements:- 5-10 years of experience in real estate sales, preferably with a strong focus on online or digital models.- Proven ability to lead teams and drive high performance.- Familiarity with CRM systems and virtual engagement tools.- Strong communication, leadership, and customer service skills.- Ability to analyze data, solve problems, and implement process improvements.- A results-oriented mindset with the ability to work independently. (ref:updazz.com)
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