Job Description

Department Details
Role Summary
Key Responsibilities:

• Manage Day-to-Day Intranet Operations:

o Lead content publishing, updates, and maintenance across the platform.
o Ensure intranet content is current, relevant, and aligned with brand and tone guidelines.

• Collaborate Across Teams:

o Serve as a liaison between Global Communications, HR, IT, and business functions to gather requirements and support departmental intranet pages.
o Offer guidance and training to content owners and contributors on best practices, governance, and content strategy.

• Platform Development & User Experience:

o Support the ongoing evolution of the intranet site, identifying and implementing enhancements to improve usability and engagement.
o Recommend features and tools that enhance navigation, interactivity, and searchability.

• Content Strategy & Editorial Planning:

o Work with the Global Communications, Human Resources and multiple departments to develop and manage an editorial calendar for internal storytelling and employee engagement initiatives.
o Ensure consistent voice and messaging across all intranet content.

• Governance & Analytics:

o Maintain intranet content standards and ensure adherence to governance frameworks.
o Track and report usage metrics and make data-driven recommendations for improvement.
Qualifications & Skills:

• 5-8 years of experience in digital content management, preferably within a corporate or internal communications setting.
• Foundational understanding of technology
• Proficiency in SharePoint Online and familiarity with other digital collaboration tools (e.g., Microsoft 365, Teams, Yammer/Viva Engage).
• Prior experience of managing an Intranet or website.
• Exceptional written and verbal communication skills.
• Strong project management and organizational skills; ability to manage multiple priorities.
• Experience collaborating across functions and with global teams.
• Attention to detail, with an eye for clean design and user experience.
• Ability to work independently and proactively in a fast-paced, evolving environment.

Preferred Qualifications:

• Background in communications, digital media, UX, or related field.
• Experience supporting intranet launches or digital workplace initiatives.
• Knowledge of web accessibility and information architecture principles.

Key Responsibilities
Key Responsibilities:

• Manage Day-to-Day Intranet Operations:

o Lead content publishing, updates, and maintenance across the platform.
o Ensure intranet content is current, relevant, and aligned with brand and tone guidelines.

• Collaborate Across Teams:

o Serve as a liaison between Global Communications, HR, IT, and business functions to gather requirements and support departmental intranet pages.
o Offer guidance and training to content owners and contributors on best practices, governance, and content strategy.

• Platform Development & User Experience:

o Support the ongoing evolution of the intranet site, identifying and implementing enhancements to improve usability and engagement.
o Recommend features and tools that enhance navigation, interactivity, and searchability.

• Content Strategy & Editorial Planning:

o Work with the Global Communications, Human Resources and multiple departments to develop and manage an editorial calendar for internal storytelling and employee engagement initiatives.
o Ensure consistent voice and messaging across all intranet content.

• Governance & Analytics:

o Maintain intranet content standards and ensure adherence to governance frameworks.
o Track and report usage metrics and make data-driven recommendations for improvement.
Qualifications & Skills:

• 5-8 years of experience in digital content management, preferably within a corporate or internal communications setting.
• Foundational understanding of technology
• Proficiency in SharePoint Online and familiarity with other digital collaboration tools (e.g., Microsoft 365, Teams, Yammer/Viva Engage).
• Prior experience of managing an Intranet or website.
• Exceptional written and verbal communication skills.
• Strong project management and organizational skills; ability to manage multiple priorities.
• Experience collaborating across functions and with global teams.
• Attention to detail, with an eye for clean design and user experience.
• Ability to work independently and proactively in a fast-paced, evolving environment.

Preferred Qualifications:

• Background in communications, digital media, UX, or related field.
• Experience supporting intranet launches or digital workplace initiatives.
• Knowledge of web accessibility and information architecture principles.

Educational Qualifications
Required Education Qualification: M.Sc
Required Experience: 5 - 10 years

Skills Required