Job Description

DESCRIPTIONFresh & SSD is the fastest delivery on Amazon platform, serving our customers with gourmet of catalogue from electronics to grocery. Are you interested in being a part of this exciting journey?Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds and implement innovation.
This is your chance to make history.Business Area: Operations
Operations is at the heart of the Amazon customer experience. Each action we undertake is done on behalf of our customers, as meeting their expectations makes us feel good.
The Operations teams are responsible for overall performance management. The Ops team is also involved in launching new FCs and stabilizing its operations. Constant benchmarking with INFC processes and efficiency goals is one of the important task Ops team will undertake.Manager III, ACES
This role entails driving Think Big programs with respect to processes. The role would involve standardization efforts, act as liaisons with other departments and run cross functional projects in close collaboration with Product, Tech teams across different geographies.
The position's mission is to help Prime Now succeed in scaling operations whilst meeting performance commitments through working hard and smart to strengthen standardization, by running Think Big initiatives and coordinating the top business efforts/projects.Responsibilities:
The position will be owning national programs as well as implementation at site. He/She will be working with site Ops team to:
xc2xb7 Identify areas of step improvements
xc2xb7 Use the PDCA methodology to drive small scale improvements in quality and customer experience
xc2xb7 Use the Kaizen to drive large scale process improvements
xc2xb7 Dive deep on customer complaints and lead change to improve customer experienceBASIC QUALIFICATIONSxc2xb7 Previous experience in operational logistics/supply chain, manufacturing, transportation, general management or engineering role . Prior experience of working in AFTlite/FaaST/AFT systems (preferably as SME) xc2xb7 Knowledge of Quality, Lean, Six Sigma and Kaizen technique is preferred xc2xb7 Ability to travel up to 50% of time to analyze, implement, monitor best practice solutions. xc2xb7 Excellent analytical skills to evaluate complex processes and financial scenarios. xc2xb7 Strong communication skills (written and verbal) xc2xb7 Demonstrate strong track record of team leadership within a large scale rapid and process driven environment, whilst also being able to handle multiple projects. xc2xb7 Sound business acumen xc2xb7 Excellent working knowledge of MS Excel, MS Word and related software xc2xb7 Graduation in any subjectPREFERRED QUALIFICATIONSxc2xb7 Previous experience in operational logistics/supply chain, manufacturing, transportation, general management or engineering role . Prior experience of working in AFTlite/FaaST/AFT systems xc2xb7 Knowledge of Quality, Lean, Six Sigma and Kaizen technique is preferred xc2xb7 Ability to travel up to 50% of time to analyze, implement, monitor best practice solutions. xc2xb7 Excellent analytical skills to evaluate complex processes and financial scenarios. xc2xb7 Strong communication skills (written and verbal) xc2xb7 Demonstrate strong track record of team leadership within a large scale rapid and process driven environment, whilst also being able to handle multiple projects. xc2xb7 Sound business acumen xc2xb7 Excellent working knowledge of MS Excel, MS Word and related software xc2xb7 Graduation in any subjectOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

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