Job Description

Human Resource In-charge (Ground Hub)

Job Title

Human Resources In-charge (Ground Hub)

Function

Human Resources

Reporting to

Head - Ground Hub & Regional HR head

1. Purpose

Responsible for managing all HR activities in the ground hub including recruitment, HR operations, employee relations and statutory compliances

2. Key Responsibilities

Responsibilities

Responsible for the smooth conduct of all HR activities in the Ground Hub and ensure retention and development of talent in the Hub

Ensure adherence to the manpower plan (as approved) and obtain required approvals for any hiring request;

Ensure that all staffing requisitions received from the Hub teams are in line with the approved manpower numbers

Undertake recruitment for the Hub (for operational, professional bands and staff levels) and

work closely with the Regional/ Central Recruitment Teams

for hiring of

senior roles in the Hub

Conduct all on boarding activities and joining formalities for new joinees as per the process and guidelines defined

Send timely inputs to Regional HR teams regarding new joinees

Prepare personnel files of all new joinees in the hub and send to the regional HR operations team for maintenance

Ensure adherence to all HR policies, processes and SLAs in the Hub including full and final settlement, maintaining leave and attendance data, administration of various employee benefit policies, etc.

Collate monthly payroll inputs for all employees in the Hub and send the same to the regional payroll team as per cut offs

Ensure the adherence all statutory labour compliances at the hub

(including compliances for PDA staff)

Ensure timely completion of the performance management process at the Hub

Provide support in the conduct of employee engagement and talent retention interventions at the hub

Establish an open and responsive communication process in the Hub by encouraging employees to provide periodic feedback and raise any grievances

Escalate all disciplinary related issues in the Hub to Regional Employee Relations and Statutory Compliance team and ensure disciplinary activities on the basis of advice/ guidance provided

Provide regular reports and updates to the Regional HR Team on the HR operations and activities in the Hub

3. Key Result Areas and Key Performance Indicators

S.No.

Key Result Areas

Key Performance Indicators

1.

Ensure delivery of various HR services to the Hub

Adherence to TATs and timelines for various HR related processes in the Hub including

+

Recruitment (including joining formalities)

+

Probation/ Confirmation

+

PMS

+

Promotion related processes

+

Employee Grievance redressal

+

Exit formalities

+

Payroll

+

HR Operations

% coverage of employees in employee engagement and communication initiatives in the Hub

2.

Ensure adherence to all Statutory compliances in the Hub

Number of instances of non-compliances observed in audit


Adherence to timelines for statutory compliances

3.

Drive employee morale and engagement in Hub

Employee Engagement Scores/ Index in the hub


Employee feedback on employee engagement and involvement initiatives

4.

Ensure Performance Driven Culture

* Adherence to Performance Management system timelines and guidelines