Job Description

Function
Digital & Information Technologies
Pay Band
E4 to M2
Role
To strategically manage, implement, and optimize the organization's Human Resources Information System (HRIS), specifically the SAP SuccessFactors platform, and to ensure robust and seamless integration with all internal and external HR and enterprise-level systems, thereby driving efficiency in HR operations and upholding data governance and integrity.
A purpose driven role for you
HRIS Product Strategy, Roadmap, and Governance (SAP SuccessFactors): Formulate and govern the comprehensive HRIS product vision, strategic direction, and multi-year roadmap, with a primary focus on the SAP SuccessFactors suite (e.g., Employee Central, Learning, Performance Management, etc.).

• Key Activities: Systematically gather and analyze business requirements from Human Resources stakeholders, prioritize feature development based on strategic alignment and demonstrable Return on Investment (ROI), manage the product backlog, and rigorously enforce system governance standards (data quality, security protocols, regulatory compliance).

Enterprise Solution Architecture, Configuration, and Optimization: Direct the design, configuration, and continuous optimization of SuccessFactors modules to effectively address both current operational needs and future organizational requirements.

• Key Activities: Translate high-level business requirements into detailed functional and technical specifications, perform system configuration within SuccessFactors, manage comprehensive testing cycles (Unit Testing, User Acceptance Testing - UAT), and resolve complex, escalated system incidents.

HR System Integration and Data Integrity Management: Ensure the development and maintenance of seamless, highly stable, and secure integrations between SuccessFactors and other enterprise systems (e.g., Financial ERP, Payroll platforms, external third-party vendors) utilizing middleware solutions such as SAP Cloud Platform Integration (CPI). IAS/IPS-General configurations. Understanding of Successfactors integration center, SAP HCM to SF integration and BIB replication framework.

• Key Activities: Define integration architecture blueprints and robust data flow methodologies, oversee the rigorous design and implementation lifecycle of new integrations, continuously monitor the health of existing interfaces, and strictly enforce data quality protocols across all integrated platforms.

Cross-functional Stakeholder and Vendor Relationship Management: Serve as the authoritative primary interface among Human Resources, Information Technology, system end-users, and external consulting partners or vendors.

• Key Activities: Proactively communicate system enhancements and roadmap updates to organizational stakeholders, strategically manage vendor contracts and service performance, and provide expert consultation and high-level support to the HR function.

Advanced Operational Support and Organizational Change Management: Direct the processes for escalated L2 and L3 production support within the HRIS ecosystem. Spearhead formal Organizational Change Management (OCM) initiatives associated with system deployments and major technical upgrades.

• Key Activities: Establish and document formal system support protocols, guarantee the timely resolution of complex incidents, manage the bi-annual SuccessFactors release management process, and develop professional-grade training materials and documentation for the user base.

A Day in the life
To strategically manage, implement, and optimize the organization's Human Resources Information System (HRIS), specifically the SAP SuccessFactors platform, and to ensure robust and seamless integration with all internal and external HR and enterprise-level systems, thereby driving efficiency in HR operations and upholding data governance and integrity.
Academic Qualification & Experience
Minimum Requirement: Attainment of a Bachelor's degree in a pertinent discipline such as Information Technology, Computer Science, Human Resources, Business Administration, or an allied field.
Preferred Qualification: Completion of a Master's degree (e.g., Master of Business Administration - MBA, Master of Information Systems - MIS) or possession of a recognized professional Human Resources certification (e.g., Professional in Human Resources - PHR, SHRM-Certified Professional - SHRM-CP)
Technical Skills/Knowledge
Profound functional and technical command of SAP SuccessFactors: Mandatory proficiency in Employee Central, complemented by expertise in a minimum of 2-3 additional modules (e.g., Compensation, Performance & Goals, Learning/LMS, Recruitment, Onboarding 2.0).
A robust comprehension of HR data models, security paradigms, and international data privacy regulations (e.g., General Data Protection Regulation
GDPR, California Consumer Privacy Act - CCPA).
Competence in integration technologies and standard protocols (e.g., Application Programming Interfaces
APIs, Secure File Transfer Protocol
SFTP, OData, Simple Object Access Protocol - SOAP).
Practical experience with the application of Agile/Scrum methodologies for disciplined product development.
Behavioural Skills
Exceptional strategic acumen and advanced problem
Solving capabilities, including the facility to accurately translate complex business imperatives into viable technical specifications.
Superior proficiency in stakeholder management, negotiation, and formal communication (both written and verbal presentation).
A proven ability to provide leadership to cross-functional teams and effectively manage relationships with external vendors.
Exhibit a high degree of accountability, proactive initiative, and a strong results-orientation.
What will it be like to work for Hero
As the world's largest manufacturer of motorcycles and scooters for the last 22 years, Hero is where you will get to work with the brightest innovators, passionate about being the best in what they do. You will become a part of India's proudest legacy, a brand that is celebrated by 110 million Indians and is now taking over the world with its manufacturing superpower. If you are someone who dreams big and goes after their dreams with absolute conviction, Hero is your place to be. At Hero, we are building a cutting-edge future of mobility, pushing frontiers of innovation and aiming for the very best. Choose to be with the best, choose to be your best.
About Hero
Headquartered in New Delhi (India), is the world's largest manufacturer of motorcycles and scooters for 22 consecutive years. We are at the forefront of developing modern, technologically superior and eco-friendly mobility solutions for its millions of customers around the world.
Hero MotoCorp has rapidly transformed into a true multinational organization with a presence in 47 countries across Asia, Africa, Latin America and the Middle East.
We have achieved the coveted milestone of 110 million cumulative production and sales since inception. Aligned with its Vision "Be the Future of Mobility", Hero MotoCorp plans to achieve its next 100 million sales by 2030.
We have a globally benchmarked manufacturing and Research & Development (R&D) ecosystem that is spread across global geographies. Its R&D facilities are located in India and Germany - the Centre of Innovation and Technology (CIT) at Jaipur, India, and the Tech Centre Germany (TCG), near Munich. Hero MotoCorp's eight 'green' manufacturing facilities are spread across India (6), Colombia (1) and Bangladesh (1).
Hero MotoCorp is the pre-eminent leader in the Indian two-wheeler market. It is the only motorcycle manufacturing company listed in Dow Jones Sustainability Index.
In 2022, Hero MotoCorp launched a separate brand for emerging mobility solutions, including Electric Vehicles (EV) - VIDA, Powered by Hero. VIDA has commenced sales of VIDA V1 - its first EV - in India and plans to launch the product in global markets.
We are one of the largest global corporate promoters of multiple sporting disciplines. Hero is globally associated with golf, football, field hockey, cricket and motorsports. Hero MotoSports Team Rally is one of India's flag-bearers in global rally racing. The iconic golfer Tiger Woods is Hero MotoCorp's Global Corporate Partner.
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Be with the best. Be your best. Catch-up on all our .
Recruitment assessments - We at Hero are equal opportunity employer and committed to a policy of treating all its employees and job applications equally. Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

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