At Genpact, we don't just adapt to change--we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI
, our breakthrough solutions tackle companies' most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.
Genpact (NYSE: G) is anadvanced technology services and solutions company that delivers
lasting
value for leading enterprises
globally.
Through our
deep business knowledge, operational excellence, and
cutting-edge solutions - we help companies across industries get ahead and stay ahead.Powered by curiosity, courage, and innovation
,
our teams
implement
data, technology, and AI
to
create tomorrow, today.
Get to know us at
genpact.com
and on
LinkedIn
,
X
,
YouTube
, and
Facebook
.
Inviting applications for the role of
Manager -
HR Shared Services
- BGC
& Onboarding Operations
In this role you need to
Work closely with hiring teams, business partners, and employees to gather necessary details and documentation
for BGC initiation through BGC vendors
Responsibilities
Coordination:
Work closely with hiring teams, business partners, and employees to gather necessary details and documentation
for BGC initiation through BGC vendors
Relationship Management:
Develop relationships with hiring teams, stakeholders, and HR business partners (HRBPs) to understand their needs for current and future organizational challenges.
Target Achievement:
Ensure hiring targets and business expectations are met by closing background checks (BGC) within defined turnaround times (TAT).
MSA Requirements:
Understand master service agreement (MSA) requirements and
comply with
the same.
Vendor
Governance
:
Conduct regular supplier review meetings as part of the governance framework
and set their expectations with respect to Quality, Compliance & Performance
Audit &
Compliance Adherence:
Maintain
audit &
compliance checkpoints throughout the
BGC
process.
Signoff Sharing:
Share BGC signoffs for employee alignment promptly.
Exception Handling:
Periodically update exception/extension and waive-off processes in records.
Qualifications we
seek
in you!
Minimum Qualifications / Skills
Minimum qualification - Graduation
or above
Relevant
years of
background verification team
experience preferred.
Excellent business English
proficiency
- both
verbal
and written
Good communication
and interpersonal skills
Understanding of
ERP Systems.
Good in excel and data logi
cs
Preferred Qualifications/ Skills
Self-motivated with ability to work both independently and as part of a
team;
Able to optimally run multiple activities simultaneously in a fast-paced environment
Why join Genpact?
Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Let's build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. JobManager