Job Description

Ready to shape the future of work?

At Genpact, we

don't

just adapt to change--we drive it. AI and digital innovation are redefining industries, and

we're

leading the charge. Genpact's

AI Gigafactory

, our industry-first accelerator, is an example of how

we're

scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI

, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team

that's

shaping the future, this is your moment.

Genpact (NYSE: G) is an

advanced technology services and solutions company that delivers

lasting

value for leading enterprises

globally.

Through our

deep business knowledge, operational excellence, and

cutting-edge solutions -

we help companies across industries get ahead and stay ahead.

Powered by curiosity, courage, and innovation

,

our teams

implement

data, technology, and AI

to

create tomorrow, today.

Get to know us at

genpact.com

and on

LinkedIn

,

X

,

YouTube

, and

Facebook

.

Inviting applications for the role of

Manager -

HR Shared Services

- BGC

& Onboarding Operations

In this role you need to

Work closely with hiring teams, business partners, and employees to gather necessary details and documentation

for BGC initiation through BGC vendors

Responsibilities

Coordination:

Work closely with hiring teams, business partners, and employees to gather necessary details and documentation

for BGC initiation through BGC vendors

Relationship Management:

Develop relationships with hiring teams, stakeholders, and HR business partners (HRBPs) to understand their needs for current and future organizational challenges.

Target Achievement:

Ensure hiring targets and business expectations are met by closing background checks (BGC) within defined turnaround times (TAT).

MSA Requirements:

Understand master service agreement (MSA) requirements and

comply with

the same.

Vendor

Governance

:

Conduct regular supplier review meetings as part of the governance framework

and set their expectations with respect to Quality, Compliance & Performance

Audit &

Compliance Adherence:

Maintain

audit &

compliance checkpoints throughout the

BGC

process.

Signoff Sharing:

Share BGC signoffs for employee alignment promptly.

Exception Handling:

Periodically update exception/extension and waive-off processes in records.

Qualifications we

seek

in you!

Minimum Qualifications / Skills

Minimum qualification - Graduation

or above

Relevant

years of

background verification team

experience preferred.

Excellent business English

proficiency

- both

verbal

and written

Good communication

and interpersonal skills

Understanding of

ERP Systems.

Good in excel and data logi

cs

Preferred Qualifications/ Skills

Self-motivated with ability to work both independently and as part of a

team;

Able to optimally run multiple activities simultaneously in a fast-paced environment

Why join Genpact?

Be a transformation leader

- Work at the cutting edge of AI, automation, and digital innovation

Make an impact

- Drive change for global enterprises and solve business challenges that matter

Accelerate your career

- Get hands-on experience, mentorship, and continuous learning opportunities

Work with the best

- Join 140,000+ bold thinkers and problem-solvers who push boundaries every day

Thrive in a values-driven culture

- Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's

build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants

are not required to pay to participate

in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

JobManager

Primary LocationIndia-Noida

Education LevelBachelor's / Graduation / Equivalent

Job PostingJun 30, 2025, 4:52:52 AM

Unposting DateAug 29, 2025, 1:29:00 PM

Master Skills ListOperations

Job CategoryFull Time