Manager Hr Operations Bpo/ites (8 12 Yrs)

Year    Mumbai, Maharashtra, India

Job Description


Manager - HR Operations

About our Client:
- Our client serves as the operational backbone of a prominent UK-based venture builder. Renowned for their distinctive approach, they offer equity financing, strategic guidance, and incubation assistance to an array of ventures within their portfolio.

About the UK Venture Builder (UK):

- They redefine investment by infusing capital, knowledge, experience, ideas, and infrastructure. Their ventures spearhead digital disruption across sectors like FinTech, EdTech, GovTech, Media, Sport, and Charity. The 40+ companies they\'ve incubated collectively boast - 0.5bn+ in sales and employ over 3,000 professionals. With assets exceeding - 1.5bn, they possess a formidable track record in industry innovation, tackling productivity and profitability challenges head-on.

About the IT Services Arm (India):

- Operating from India, their shared services arm extends pivotal support to the UK Venture Builder\'s portfolio. This Indian IT Services entity offers comprehensive assistance spanning tech support, customer experience, marketing, finance, accounting, and HR support. By harnessing their shared services team\'s expertise and resources, they drive the triumph of their portfolio ventures, exemplifying a truly integrated and impactful operational model.

Join Our Client\'s Team as Manager, HR Operations - Ignite Excellence in HR Services!

Are you ready to take the helm and shape the HR landscape of a dynamic, fast-growing ITES company? Our Client is on the lookout for a passionate Manager, HR Operations to lead their HR operations team, crafting an exceptional employee experience for over 300 talented individuals across PAN India.

Why Choose Our Client?

- Our Client is not just seeking a Manager, HR Operations; they are on the hunt for a visionary who can spark innovation and operational brilliance. Join their passionate team and play a pivotal role in crafting a world-class HR journey!

What Awaits You:

- As the Manager, HR Operations, you\'ll be the architect of an unmatched employee journey, seamlessly orchestrating HR services and support across the organization.

Your Impactful Duties:

- HR Dynamo: Spearhead the complete employee lifecycle, ensuring SOP-driven excellence in onboarding, induction, performance management, and offboarding for both on-roll and contract employees.

- HRIS Guardian: Take the reins of their HRIS, keeping data integrity intact through regular audits and innovative enhancements. Streamline input processes and implement fresh modules when needed, ensuring a seamless digital HR landscape.

- Policy Maestro: Craft, review, and update HR operational policies and SOPs with finesse. Conduct meticulous internal audits to guarantee adherence, and confidently manage external operational audits.

- Service Extraordinaire: Deliver HR services with lightning speed, maintaining impeccable TATs. Your comprehensive dashboards and tracking mechanisms will be the lighthouse guiding them to exceptional service quality.

- Data Wizard: Dive deep into internal data, weaving insights that inform strategic decisions. Collaborate with stakeholders, leveraging analytics to influence process changes, and prepare impactful reports and dashboards.

- Innovation Ambassador: Collaborate with stakeholders to enhance processes, explore automation, and build a roadmap for operational brilliance. Be the visionary driving operational excellence and global talent management.

Your Sparkling Credentials:

- Seasoned Pro: With a minimum of 8 years in HR operations, including HRIS management, policy crafting, and vendor oversight, you\'re poised to set a new benchmark.

- HR Virtuoso: Hold an MBA or postgraduate certification in HR - your expertise will be their secret sauce.

- Data Trailblazer: Armed with analytical prowess, you\'re ready to dive into data and emerge with actionable insights that shape the HR journey.

- Fast-Paced Champion: Thrive in a hyper-growth environment, juggling tasks and firefighting with ease. You\'re no stranger to inspiring high-performance teams.

- Ambiguity Navigator: Embrace the unknown, and turn abstract challenges into impactful solutions. Your direction will illuminate even the most complex problem statements.

Ready to Set the HR Stage Ablaze?

If you\'re prepared to lead, innovate, and transform the HR landscape, then this is your moment. Join us as the Manager, HR Operations, and carve your name in the realm of HR excellence.

Seize the opportunity - your journey to transforming HR starts here!

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Job Detail

  • Job Id
    JD3142769
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Mumbai, Maharashtra, India
  • Education
    Not mentioned
  • Experience
    Year