Job Description

Location City
Gurugram
Department
Greenfield & Market Research
Experience
6 - 10 Years
Salary1 INR
Designation
Manager
Total Position
1
Employee Type
Permanent

for Market Research - Manager - Gurugram

Role Overview

We arelooking for an ambitious and entrepreneurial Manager - FTE /ResourceAugmentation Division to spearhead the growth of this business vertical. Therole will be a mix of sales, client engagement, operations, and P&Lmanagement, with full responsibility to build, scale, and manage the division.


This positionis best suited for someone who thrives in a startup-like environment, wantsend-to-end ownership of a business line, and has experience in consulting,market research, or professional services.

Key Responsibilities

Business Development & Sales

Develop and execute FTE/Resource Augmentation model within the market research vertical. Drive lead generation, business development, and client mining to acquire new clients and expand business with existing accounts. Prepare proposals, pitch decks, and commercial models tailored to client requirements. Negotiate contracts and finalize agreements with clients.

Client Relationship Management

Build and maintain strong, long-term relationships with client stakeholders. Act as the primary point of contact for clients availing FTE/resource augmentation services. Drive client satisfaction through proactive engagement, regular updates, and ensuring delivery excellence.

Operations & Delivery

Oversee recruitment, onboarding, and deployment of FTE resources for client projects. Coordinate with internal HR, delivery, and research teams to ensure smooth operations. Establish frameworks for resource allocation, performance monitoring, and client reporting. Maintain high-quality service delivery aligned with client expectations.

P&L & Strategic Growth

Own the P&L for the FTE/Resource Augmentation Division where you should manage budgets, revenue targets, and profitability. Identify opportunities for scaling the business through cross-selling, upselling, and strategic partnerships. Build operational processes and governance models for the division. Monitor industry trends and adapt offerings to stay competitive.

Team Leadership

Build and manage a small but growing team of sales, operations, and research professionals. Mentor team members to ensure continuous learning and professional growth. Foster a performance-driven, collaborative, and client-first culture.

Key Requirements

MBA/PGDM in Business, Marketing, Strategy, or related field. 6-10 years of experience in market research specifically in resource augmentation business models. Strong exposure to sales, operations, and P&L ownership. Proven ability to manage client relationships at CXO/Director level. Entrepreneurial mindset with the ability to build and scale a division from ground up. Strong commercial acumen, negotiation skills, and strategic thinking. Excellent communication (written & verbal) and presentation skills. * Proficiency in MS Office.