Job Description

:
Job Summary:
We are seeking an experienced Collections Strategy Developer to design, develop, and maintain strategies within automated decisioning systems such as Provenir, Triad, PowerCurve, or Blaze. This role plays a critical part in supporting the optimization of collections treatments, segmentation logic, and rule-based decision flows to enhance recovery rates and customer experience. The ideal candidate will have a solid background in automated decision engines, collections operations, and data-driven strategy design.
Key Responsibilities:

• Strategy Development: Design, implement, and optimize collections strategies using automated decision systems (Provenir, Triad, etc.).
• Rules and Logic Configuration: Develop rule-based decision flows and scoring strategies that align with business goals and regulatory requirements.
• Integration and Testing: Collaborate with QA teams to ensure seamless integration of decision systems with upstream/downstream applications. Support in creating and validating test cases.
• Collaboration: Work closely with cross-functional teams including business analysts, risk, compliance, and IT to gather requirements and ensure end-to-end alignment.
• Documentation: Maintain detailed documentation of rules, configurations, logic flows, and test results.
• Optimization: Proactively identify opportunities to improve automation, reduce manual interventions, and enhance collections effectiveness.
• Support: Provide production support and troubleshoot decision strategy issues as they arise.

• 3-8 years of experience in decision system configuration and collections strategy development.
• Hands-on expertise with Provenir, Triad, PowerCurve, Blaze, or other decisioning tools/platforms.
• Experience working in collections or credit risk strategy environments, especially in financial services or fintech sectors.
• Strong understanding of rules-based logic, segmentation, treatment paths, and prioritization frameworks.
• Familiarity with data flows, XML/JSON, and working with APIs for decision service integrations.
• Basic experience or exposure to Postman or similar tools for API testing and validation.
• Excellent analytical and problem-solving skills with an ability to manage complex decision logic.
• Strong communication skills and the ability to work collaboratively with business and technical stakeholders.

• Prior experience in Collections Strategy and Credit Card.
• Exposure to Agile/Scrum development methodologies.