Job Description

RCU/FCU Manager ( Personal loans )

Job description :
The role holder has the responsibility of managing the Risk Control activities covering all products across the Retail platform. The role holder is expected to undertake evaluation of business processes based on random sampling of loan proposals on pre-defined parameters, document and report the findings together with process enhancements to management. It will include analysis of critical MIS reports for identification of uneven trends, undertake fraud investigations and implement fraud control measures to minimize losses.

Key Responsibilities:

- Managing entire RCU activities for PL product

- Undertake risk control, Fraud Control (FCU/RCU), Investigations Field Verifications activities in the allocated area

- Pre-disbursement sample verification for checking authenticity of documents

- Post-disbursement sample checking through borrower visits

- Co-ordinate with the location teams for any FCU related issues like fraud rackets, internal frauds, investigation of linked locations Ensuring that the risk of various processes being outsourced to DSAs CPAs is mitigated

- Ongoing research and keeping update with the latest fraud trends and providing updates to various departments within the organization

- Ensure Fraud benchmarks are achieved with a view to minimize fraud numbers and plug in controls for product/ process lapses identified through proactive & hind-sighting measures

- Understanding emerging fraud patterns from a strategic perspective and thereby guide the teams to develop effective controls, systems & processes

- Liaison with legal & other govt. enforcement agencies

Key Skills:

- Strong time management and multitasking skills

- Discretion and a dedication to protect the financial privacy of individuals, business partners and employer

- Willing to work in a startup (Fintech)