Job Description

Job Title

Manager - Facility

Summary

Facility Manager, Soft Skill will be responsible for managing all aspects of the soft skill service delivery system during the shift.



In this capacity, the Facility Manager is accountable for the completion of pending work.

Major Responsibilities:

To ensure Housekeeping muster, deployment and make sure to acknowledge on the register for any

penalties/comments for the improvement in housekeeping services

To ensure that the housekeeping duty manager or housekeeping in-charge of the facility is being updated on TR/VIP

visits.

To ensure that the housekeeping related issues are discussed with housekeeping team on priority for the shift and

ensure there is an action and tracking for the issue closure

To ensure a facility walk through to check on all rest rooms, common areas, development areas for the quality of

the housekeeping services

To discuss and assist facility manager on monthly basis on the vendor performance matrix To ensure upkeep of Pantry equipment & reprographic equipments at all times and take necessary actions. To ensure all such communication is entered in the Technical team/HK team log book to inform the next shift

person.

To make facility tour and list out all such actions needed. Prepare weekly rosters for Helpdesk, Front Office, and Mail Room and communicate in advance to the team. To adhere to Policies, Processes & procedures and also the statutory documents. To adhere to SLA & KPI as agreed. To coordinate with Engineering team for any such issues that needs their help. Provides daily oversight of the Space Administration Office. This office resolves various space related issues such as

key requests, work orders, small projects, relocations, conference room reservations, environmental conditions etc

Evaluates building and space uses and, after appropriate consultation, determines space allocations and

assignments.

Creates, coordinates, and facilitates business processes for maintaining accurate space information; Handling covid Management. (Procurement of material, Conduct Vaccination and RTPCR camps, Communication

with residents on Covid and other medical help, Send covid tracker to all residents/Authority).

Meet the resident in case of any major complaint. Proper upkeep of the records pertaining to service calls and response statements. Provide MIS reports on daily/monthly basis. Provide MMR, Newsletters on monthly basis.

Qualification

Graduate

Work Experience

Minimum Experience - 7+ Years

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from


Being part of a growing global company;


Career development and a promote from within culture;


An organization committed to Diversity and Inclusion


We're committed to providing work-life balance for our people in an inclusive, rewarding environment.

We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.

We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.




INCO: "Cushman & Wakefield"