Job Description

Responsibilities:


Key personnel to design and implement end to end solutions that are scalable and robust by leveraging Oracle Field Service Cloud Present technical and functional capabilities of Oracle Field Service Cloud platform to clients Collaborate with customers on Business Requirements Specifications, Design & Architecture path and also perform configuration of modules & customizations independently Design and implement dynamic scheduling algorithms to enhance resource allocation and routing efficiency Stay updated with periodic Oracle releases and use the latest standard best practice Serve as a liaison between sales, technical and functional teams Provide direction to internal cross-functional teams including business analysts and developers, to ensure successful project delivery
Must Have:


Experience in implementing Oracle Field Service modules including Forecasting, Scheduling and Routing etc Analyse and optimize field service workflows, ensuring seamless integration with Oracle Field Service applications Familiarity to build Oracle Field Service forms, workflows, triggers, and Field updates Experience in working with REST APIs and Integrations with other CX products Understanding CRM principles as well as managing customer expectations, handling feedback, and ensuring a positive customer experience Strong techno-functional skills in proposing, designing optimal solutions, including ownership of the overall solution for customization / integrations on Oracle Field Service Cloud projects
Desired:


Working knowledge on products related Inventory management, Order management, Depot repair, Maintenance management Knowledge of integration with other CX products like Engagement cloud would be an added advantage Strong Programming skills, as well as the ability to review complex code bases written by others. Understanding of Cloud Architecture & knowledge on Data Migration. Extension to other platforms on Workflow, Reports, APIs, and Error Handling

Argano is the first of its kind: a digital consultancy totally immersed in high-performance operations. We steward enterprises through ever-evolving markets, empowering them with transformative strategies and technologies to exceed customer expectations, unlock commercial innovation, and drive optimal efficiency and growth.



Argano is an equal-opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.