Job Description

Overview
The Manager Data Operations oversees the reliability performance and secure delivery of enterprise data across the organization's analytics and data platforms. This role leads day-to-day operations and continuous improvement activities including ingestion integration orchestration monitoring and lifecycle management to ensure trusted timely data delivery. The Manager Data Operations directs a team focused on operational support automation and reliability engineering while partnering with business analytics governance security and IT stakeholders to maintain a stable well-governed platform that supports rapid insights and innovation.
Responsibilities
Own the enterprise DataOps strategy for Microsoft Fabric setting SLAs operational standards and best practices while ensuring disciplined CI/CD automation and release management across teams.
Provide oversight of Microsoft Fabric platform operations (OneLake Lakehouse/Warehouse Pipelines Notebooks Power BI) ensuring effective workspace governance environment standards naming conventions and deployment practices.
Ensure platform reliability through monitoring and observability strategies; lead incident response root-cause analysis and long-term remediation while maintaining operational readiness through runbooks and recovery plans.
Partner with security compliance and data stewardship stakeholders to operationalize access controls governance and data quality practices within Fabric.
Lead develop and mentor the DataOps team; drive continuous improvement through process standardization automation performance optimization and transparent communication of platform health risks and priorities to leadership.
Contribute to and manage to approved budget
Collaborate with team members and cross departmental stakeholders in creation and coordination of mutual goals
Manage and lead the direction of executing department benchmarks protocols and objectives. Assess employee and team performance against established quality metrics; track team performance against established metrics and hold direct reports accountable for meeting defined performance standards; provide feedback to employees
Perform all Human Resources-related managerial functions and responsibilities associated with hiring compensation management employment relations and termination of employees
Develop team members; coach employees through their personal growth in: functional expertise communication skills and ability to effectively interact with clients and peers. Assist with identifying and developing future leaders.
Operate as a thought leader among the team; contribute significantly to the overall growth and quality of the department
Serve as an escalation point for issues; provide guidance resolve issues as necessary and remove obstacles for team
Execute on the team's strategy and ensure team projects are completed within scope time cost and quality
Evaluate define and maintain the process and procedures used by team; Identify opportunities for process improvement and greater efficiency and serve as an advocate for change
Preferred Qualifications

• Bachelor's degree or equivalent experience

7+ years of experience in related field
5+ years in enterprise data architecture IT operations or platform engineering
Hands-on experience operating modern cloud data platforms preferably Microsoft Fabric and Azure analytics ecosystem
Experience with Microsoft Fabric components including OneLake Pipelines/Data Factory Lakehouse/Warehouse Power BI deployment pipelines Git integration and CI/CD practices
Proven leadership experience managing production platforms and technical teams
Experience with enterprise change management and release governance
Demonstrated fiscal responsibility/accountability in managing budgets
Superior problem solving critical thinking and analytical skills
Superior collaboration skills applied successfully within a team as well as other areas
Superior attention to detail
Superior interpersonal skills; able to maintain solid rapport with team members as well as maintain professionalism with those outside of department
Superior leadership sound judgement and business acumen skills
Superior oral and written communication skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact
Superior organizational multi-tasking and time management skills
Superior facilitation and project management skills
Superior customer service orientation
Self-motivated with follow through and attention to detail
Strong analytical troubleshooting and incident management capability
Superior ability to handle sensitive information with discretion and tact
Superior ability to establish rapport and gain the trust of others; effective at gaining consensus
Able to thrive in a fast paced deadline driven environment
Ability to coach mentor and provide feedback to team members in a timely manner
Superior ability to develop use and deliver engaging informative and compelling presentation methodologies
Sharp fast learner with technology curiosity and aptitude
Superior experience with Microsoft Operating systems and products
Proficiency with Microsoft Outlook or equivalent email and calendar software
Superior business and technology acumen
Strong understanding of data governance security privacy and compliance frameworks
Up to 5% travel time required

Skills Required