Manager Customer Engagements

Year    Noida, Uttar Pradesh, India

Job Description



Industry Banking / Financial Services / Broking
Location Uttar Pradesh Noida
Experience Range 14 - 18 Years

About Us
We, HuntingCube bring down the expertise of passionate Head-Hunters who have been a key player in placing exceptional talent for high end technology companies and start-ups in the past couple of years. Our team consists of the dedicated recruiters who well understands your business needs & can deliver in most efficient ways in minimal Turn-Around-Time. Because we believe Good service is Good business.
Roles and Responsibility

Principal Duties and Responsibilities

Build positive and productive relationship with clients by regularly interacting at all levels (including CIO/Executive Leadership), for sustaining and improving the business outcomes
Responsible for client communications, conflict resolution, and compliance on client deliverables. Monitor client satisfaction and update strategies when necessary.
Prepare project status reports and engagement updates for updating the internal senior management so as ensure high project governance standards
Proactively identify Cross Sell / Upsell opportunities with existing customers and make presentations and proposals by mapping with capabilities for positive business closures
Closely work with the Sales and Per-Sales teams in new business development endeavours, and support curating a compelling pitch and solution proposals for winning the new deals. Take lead in finalizing the RFP/RFI proposals, client presentations etc.
Closely work with Commercial, Finance and Legal teams for commercial and contract closures.
Develop and assess account strategies to meet revenue targets.

Main Interaction Points

Sales & Presales
Delivery & Support and Delivery Managers
Support Teams

Team

None, will be working as an independent contributor by collaborating with Internal teams
Competencies & Capabilities

Education

Bachelor’s degree in Engineering
MBA (Preferable)
Experience

15-18 Years of overall experience in IT industry in project delivery and client relationship management
At least 3-5 years of recent experience of working with Banking and NBFC customers
Knowledge / Skills

Good understanding / appreciation of Lending domain and the Technology landscape associated in automating lending processes
Prior experience and exposure to any Lending software especially FinnOne product suite is desirable
Outstanding relationship management skills and openness to work in a matrix structure with accountability for Customer satisfaction and business growth.
Ability to navigate commercial and contract closures with effective negotiation skills and a win-win proposition
Strong written and verbal communication skills including presentation skills
Ability to work effectively in a professional manner with technology staff, client stakeholders, management, and external organizations


Recruiter Name Deepti Singh
Recruiter Email Id deepti@huntingcube.com

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Job Detail

  • Job Id
    JD2892868
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Noida, Uttar Pradesh, India
  • Education
    Not mentioned
  • Experience
    Year