Job Description

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India\'s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly \'Digital India\' by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India. Role TM - Core Operations Function / Department Network - Core Location Bangalore Job Purpose To manage the Core ( CS Voice Core incl IMS ) operations and rollout at circle level. This role includes managing NLD nodes, 3rd party VAS nodes IVR, OBD, IBD, and Hub nodes like DND and enterprise support like Prutech - Flipkart, IOCL, Could telephony service, S2C hardware support operational activities. to support SNOC and COG, Support to RA & Business to deliver so superior quality services at the circle. .Network Element Types involved (as per deployment, circle specific). CS Core : MSS, GCS, MGW, GMGW, SPS, STP, HLR,ONE NDS, ( Nokia MSS, GCS, HLR , ZTEMSS, GCS, HLR and Huawei GCS and SPS Nodes). VoLTE : Huawei and Nokia IMS ( incl SBC, CFX, TAS, IBCF and BGCF) 3rd Party Servers: S2C hardware, DND comviva hardware, Key Result Areas/Accountabilities Responsible for Core KPI management Define & execute operations model to handle customer issues, project support & CXX management Field support during & post working hours as & when required. This also needs travelling & operating from different MTX locations in MNG Supporting SNOC teams like INM, FM, CHM, PM etc. to meet Circle Core KPIs Close coordination & working with various OEMs, vendors, SNOC & Corporate teams Ensuring Core services uptime & availability as per KPI thresholds Managing partners and driving partners to ensure delivery timelines are met Support spares, backup & MTX infra management for Core function Project governance & support Action plan & closure of periodic review meeting points with various functions & stakeholders Engagement with cross functional teams to innovate, influence & achieve team goals Ensuring strict Process adherence & optimization for Core function Reporting & performance management for Core function Core Competencies, Knowledge, Experience Experience in Data networks & IP technology is a must Experience in operations for Core in Network department Knowledge across various domains in PS Core, Volte, IP, MPBN, Cloud & VM technology etc. preferably in Ericsson & Cisco Core Knowledge of Cloud architecture Experience in handling Core projects Experience in working under high pressure, large scale, dynamic, new technology transformation & high uncertainty environment preferable Must have technical / professional qualifications BE or any equivalent technical qualification, management certification will be a plus Certification in any software skills or system Admin will be an added advantage Strong understanding of PS Core call flows and various systems Hands on experience in handling large scale PS Core operations Experience in handling various processes like incident, fault, change, performance management is a must Project management experience Experience in handling reviews & management reporting Must have good analytical & presentation skills Years of Experience 5+ Vodafone Idea Limited (formerly Idea Cellular Limited) An Aditya Birla Group & Vodafone partnership

foundit