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Job Title: Manager - Computer System Validation and Assurance
Location: Hyderabad, India
Department: IT CoE
Reports To: Director - Computer System Validation and Assurance
About the Role
The Manager - Computer System Validation and Assurance owns the validation and compliance of computerized systems across GxP-regulated operations. The role ensures systems meet global regulatory standards while supporting innovation through CSA (Computer Software Assurance) and ITIL-based practices. This position connects quality, IT, and automation to enable efficient, compliant, and data-driven operations.
Key Responsibilities
Validation Planning & Execution
- Lead validation projects for new system implementations, system upgrades, and system retirements.
- Develop and review validation documentation including Validation Master Plans (VMP), URS, FRS, risk assessments, IQ/OQ/PQ protocols, and traceability matrices.
- Ensure testing activities are accomplished and documented in accordance with GxP, CSA principles, and applicable SOPs.
- Maintain validation status of systems through lifecycle documentation and periodic review scheduling.
Change Management & Lifecycle Controls
- Take part in change control boards and ensure changes to approved systems undergo review for compliance impact.
- Document change assessments, complete revalidation as vital, and ensure traceability of all system modifications.
- Support decommissioning activities by ensuring validated systems undergo proper retirement with adequate data archival.
Audit Support & Regulatory Compliance
- Prepare system documentation for audits and inspections and act as a subject matter authority during reviews.
- Ensure systems stay in sync with regulatory guidance including ALCOA+ principles and FDA/EMA expectations.
- Participate in internal audits, identify gaps, and implement corrective/preventive actions (CAPAs) related to validation.
- Maintain readiness checklists, audit trail review documentation, and training records.
ITIL-Based Service Management
- Coordinate validation activities with IT change, incident, and problem management teams.
- Ensure validated systems are appropriately managed within the CMDB with accurate configuration and support metadata.
- Work with IT to define SLAs/OLAs for validated system performance and incident resolution.
DevOps & Automation Integration
- Collaborate with DevOps and automation teams to embed validation checkpoints in CI/CD pipelines for GxP systems.
- Support Infrastructure as Code (IaC) validation and automated test execution for repetitive deployments.
- Leverage automation tools to reduce manual effort and improve consistency of test execution and reporting.
Cross-functional Collaboration
- Partner with QA, IT, business system owners, and vendors to ensure systems meet both functional and compliance needs.
- Review vendor qualification documentation and third-party validation results for completeness and suitability.
- Facilitate project meetings to ensure validation timelines are aligned with broader implementation efforts.
Team Leadership & Development
- Lead and mentor junior validation analysts, providing task assignments and reviewing results.
- Provide training to internal staff on validation requirements, documentation standards, and system-specific procedures.
- Help build a knowledge-sharing environment that cultivates cross-training and procedural consistency.
Continuous Improvement & Metrics
- Monitor validation performance metrics such as protocol execution timelines, error rates, and audit findings.
- Lead initiatives to streamline documentation, reduce testing duplication, and improve validation quality.
- Support the adoption of CSA principles to prioritize validation based on risk and system impact.
Qualifications
Education & Experience
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