Job Description

Organization:

At CommBank, we never lose sight of the role we play in other people's financial wellbeing. Our focus is to help people and businesses move forward to progress. To make the right financial decisions and achieve their dreams, targets, and aspirations. Regardless of where you work within our organisation, your initiative, talent, ideas, and energy all contribute to the impact that we can make with our work. Together we can achieve great things.

Job Title:

Manager, Communications and Marketing

Location:

Bengaluru - Manyata Tech Park

Business & Team:

Human Resources is committed to creating a workplace where our people can deliver on our purpose, bring out the best in each other, and achieve their potential. Our role is to ensure our people who serve our customers - including those who support and design and deliver the bank's products and services - have the ambition and motivation, the capability and are recognised and rewarded to deliver the very best possible outcomes for our customers every day. Human Resources are the custodians of the employee experience. We support each of CommBank's business units from recruiting for their talented teams, through to leadership development and training, internal mobility, advising on employee relations, and delivering remuneration and benefits programs. People are a critical part of the Group's strategy.

Impact & Contribution:

This is your opportunity to shape how our people connect, engage, and take pride in being part of Australia's leading bank.


We're looking for a

storyteller with a marketer's mind and a communicator's heart;

someone who can translate strategy into compelling narratives, build campaigns that inspire action, and bring creativity and clarity to everything they touch. This role spans across

internal communications, and marketing

, with ample room to build culture, shape perception, and make a tangible impact on how our people experience CBA every day.

Roles & Responsibilities:

As part of the Marketing and Corporate Affairs team, you will:

Design and execute

end-to-end internal communication campaigns that inform, inspire, and align our people to CBA India's purpose and growth journey.

Create impactful, succinct, and visually engaging content

from change stories and leadership messages to employee communications, infographics, FAQs, and intranet articles.


Spot

stories of innovation, customer advocacy, and culture

and turn them into memorable campaigns.

Manage and optimize

communication platforms like Viva Engage, Viva Amplify, MS Teams, and SharePoint, ensuring consistent tone and brand alignment.

Leverage design and technology -

use graphic design, video creation, and AI-powered tools to elevate the quality and creativity of communications.

Collaborate cross-functionally

with HR, Business and Employee Resource Groups to design campaigns and engagement programs that drive a unified, inclusive culture.

Measure and analyze

communication effectiveness through metrics, feedback, and insights to continuously improve reach and impact.

Manage vendors and creative partners

for communication and engagement initiatives.

Essential Skills:

We're looking for someone who blends

creativity with strategy

and

storytelling with structure.

Exceptional

storytelling and writing

skills with the ability to simplify complexity and engage audiences. Proven track record in

developing and executing communication strategies

for fast-paced, high-growth environments (GCCs or tech organizations preferred). Hands-on experience with

graphic design, video creation, and AI tools

(Canva, Adobe Suite, ChatGPT, CoPilot etc.). Proficiency with

Microsoft 365 ecosystem

- Viva Engage, Viva Amplify, Teams and PowerPoint. Strong

stakeholder management

and collaboration skills; ability to influence, coach leaders, and work effectively across all levels. Data-driven mindset with the ability to

analyse communication performance

and adapt for impact.
Highly organized and detail-oriented with the ability to

manage multiple priorities independently

.

Qualification & Experience:

Graduate or Postgraduate in Communications, Marketing, or related discipline (or equivalent experience).

5-7 years of experience

in Internal or Corporate Communications within

Global Capability Centres (GCCs)

or technology organizations. Demonstrated experience in

coaching leaders

to communicate with authenticity and impact.
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.


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Advertising End Date: 28/01/2026