Job Description

We are M&G Global Services Private Limited (formerly known as 10FA India Private Limited, and prior to that Prudential Global Services Private Limited). We are a fully owned subsidiary of the M&G group of companies, operating as a Global Capability Centre providing a range of value adding services to the Group since 2003.
Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions.
Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.
M&G Global Services has rapidly transformed itself into a powerhouse of capability that is playing an important role in M&G's ambition to be the best loved and most successful savings and investments company in the world.
Our diversified service offerings extending from Digital Services (Digital Engineering, AI, Advanced Analytics, RPA, and BI & Insights), Business Transformation, Management Consulting & Strategy, Finance, Actuarial, Quants, Research, Information Technology, Customer Service, Risk & Compliance and Audit provide our people with exciting career growth opportunities. Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.
Key Responsibilities:

• Raise and manage purchase requisitions in alignment with business needs and procurement policies.
• Review, validate, and process vendor invoices ensuring accuracy and compliance with contractual terms.
• Liaise with vendors to resolve discrepancies, disputes, or queries in a timely manner.
• Handle new purchase requests or orders, ensuring smooth execution and adherence to timelines.
• Collaborate with internal stakeholders (finance operations, procurement teams, and other relevant teams) to ensure seamless functioning.
• Mentor and provide guidance to a junior resource within the team, supporting their growth and development.
• Support BAU operational activities as required, ensuring service continuity and efficiency.
• Maintain accurate documentation and records for audit and compliance purposes.
• Continuously identify opportunities for process improvements in procurement management.

Market & Capability Intelligence

• Evaluate processes that can strengthen procurement operations.
• Possess knowledge and understanding of financial terms & more specific within Account Payables and Receivables.
• Demonstrate strong business acumen, commercial sense, and understanding of business drivers.
• Stay informed about relevant regulatory requirements and appropriate industry standards.

Key Accountabilities:

• Ensure 100% accuracy and compliance in requisition and invoice processing.
• Effective analysis and follow-up with vendors for queries.
• Deliver timely vendor query resolution to maintain strong supplier relationships.
• Uphold adherence to organizational procurement and finance polices.
• Drive efficiency in BAU activities without compromising on quality.
• Support capability building of junior resources through mentoring and knowledge sharing.
• Accountable for delivering expert advice or service, using specialist knowledge and subject matter expertise.
• Applies judgement to deliver outcomes, evaluating a range of potential solutions, considering the impact for customers, cost and risk.
• Manages conflicts that may impact delivery.
• Challenges upwards given knowledge of delivery and awareness of complex systems and the broader picture. Identifies and anticipates need for changes to continuously improve quality and efficiency of output.

Knowledge & Skills:

• Strong understanding of the Procure to Pay (P2P) cycle.
• Proficiency in Oracle Fusion.
• Knowledge of invoice validation and contract terms.
• Knowledge in MS Excel and reporting skills.
• Excellent communication, analytical and organizational skills.
• Problem solving mindset with attention to detail and ability to articulate complex ideas/concepts to stakeholders.
• Ability to prioritize and manage multiple tasks in a fast-paced environment.
• Leadership skills to mentor and guide junior resources.

Experience:

• Minimum 5 years of experience in procurement operations, vendor invoice management, or accounts payable functions.
• Demonstrated experience in vendor interaction, issue resolution, and process improvements.
• Prior experience mentoring or supervising team members preferred.

Educational Qualification:

• Graduate/Postgraduate in Commerce, Finance, or related discipline.

We have a diverse workforce and an inclusive culture at M&G Global Services, regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.

Skills Required