Key responsibilities Ownership of cost, cost should be as per defined matrix for the cluster. Ensure Cost budgets are delivered. Responsible for the operation of the Branch and Hub , conducting operations review, operational efficiency and cost effectiveness Identify / manage a team of Branches and Hubs , transport coordinators and team members of all cluster branches and Hubs. Ensure required number of labour made available at Branch and Hubs and sufficient SBP\'S are made available for all cluster Branches. Ensure complete adherence to safety, tax and legal non compliances as communicated by HO Proposed corrective and preventive measures in case of misconduct or deviation from standard setting Does the daily operational communication with the client, addressing all client requirements in cooperation with their subordinates. Ensure highest customer satisfaction through amazing service levels Constantly interact with all existing customers. Identify suitable team members based on the required job profiles. Governed by the rules of work safety and is responsible for training new employees in this area Constantly nurture and motivate all the team members Identify and maintain pipeline of talent.
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