Job Description

Find your future at United! We're reinventing what our industry looks like, and what an airline can be - from the planes we fly to the people who fly them. When you join us, you're joining a global team of 100,000+ connected by a shared passion with a wide spectrum of experience and skills to lead the way forward.
Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world's biggest route network. Connect outside your team through employee-led Business Resource Groups.
Create what's next with us. Let's define tomorrow together.
Job overview and responsibilities
The United IT team designs, develops and maintains massively scaling technology solutions that are brought to life with innovative architectures, data analytics and digital solutions.
Our PSS-team is responsible for developing and maintaining our Passenger Service System (PSS), which is the heart of any airline and runs mission-critical and highly complex modules such as Seats, Inventory, Reservations, and the Day-of-Departure customer processes! Our team is building new PSS system using the latest digital technologies and digital infrastructure to provide our customer the best digital experience in the industry.
The Platform Engineering and DevOps team responsible for CI/CD and maintenance of AWS resources is growing to increase both capacity and skill depth to ensure timely delivery of cloud based compute environments. The primary focus of this role will be leading a team of engineers, driving the development, deployment, and maintenance of CI/CD pipelines and cloud infrastructure. This is a pivotal role that will shape DevOps culture, delivering a reliable, secure, and efficient platform while collaborating with counterparts in the U.S.

• Lead, mentor, and manage a team of DevOps/Platform engineers
• Oversee development and support of CI/CD pipelines
• Ensure cloud resources are delivered correctly and on time
• Identify and implement new processes, tools, and controls to improve efficiency
• Drive security remediation by managing vulnerability remediation
• Collaborate with leaders and colleagues to develop operational standards (Scrum, on call rotation)
• Develop KPI to measure and improve team efficiency

This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded. This position is for United Airlines Business Services Pvt. Ltd - a wholly owned subsidiary of United Airlines Inc.
Qualifications
What's needed to succeed (Minimum Qualifications):

• Bachelor's Degree in B. Tech. (Computer Science) or related area of study
• 8+ years of overall experience in IT
• 5+ years of experience in cloud technology (AWS)
• 4+ years of experience leading a DevOps team
• 3+ years of experience in software development
• Size and estimate development efforts. Define and manage development build plans.
• Mentor junior engineers to ensure deliverables are on time, within budget, and with good code quality.
• Demonstrate an innovative mentality by staying aware of new developments within the technology space and present solutions using new technologies to adapt to provide value to business.
• Ensure commitments are delivered on time, meet requirements, and conform to United standards.
• Work closely with team members in agile development environment where continuous integration and continuous delivery are critical
• Support, maintain, and document pipeline functionality and AWS resources.
• Analyze and refactor existing pipelines and IaC periodically to minimize technical debt.
• Effectively communicate status, issues, and risks in a precise and timely manner.
• Currently hold AWS, Kubernetes, Terraform, or Kong certification.
• AWS EKS, ECS, Lambda;
• Kong Gatewaty and Service Mesh;Harness; Terraform Cloud Formation; Dynatrace; Solace; Azure DevOps (or Jira)

What will help you propel from the pack (Preferred Qualifications):

• Master's degree