Manager - Client services - ( CREQ134911 )
Description
Skill: ServiceNow Project Management, ITSM, ITOM, CMDB, Discovery
Role / Tier: Servicenow Project Manager / Tier 1
Key responsibility:
Project Management Experience on ServiceNow Implementation
Excellent Client Communication Skills
Mentoring & Training team Experience
Essential Skills and experience for ServiceNow Developer Role Minimum 8-10 years of experience in ServiceNow
Must Minimum 10 years overall IT experience
Must Strong knowledge in ServiceNow development using most of the ServiceNow tools and features such as Business Rule Script Include Client Scripts UI Policies AJAX, Glide Scripting Java Scripting Jelly Scripting Angular JS Widgets
Workflow Catalog Development UI Page UI Scripts UI Action Inbound Action Notifications REST & SOAP APIs Workflow Custom Activities SQL Database
Must Service Portal Development Widgets Angular JS Server Scripting Client Scripting HTML DHTML CSS Pages Portal Configuration Integration of ServiceNow with external tools using Web Services & REST APIs
Experience in Performance Analytics
Preferred Export and Import Preferred experience on ITOM Discovery
CMDB Service Mapping Event management ServiceNow Administration and implementation certification Preferred
Education: Any Graduate
Industry: IT-Hardware/Networking, Telecom
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