Job Description

Department
Commercial Lines_Claims
Job posted on
Apr 09, 2024
Employment type
Permanent

Job Summary:

The position will involve claims analysis and processing facilitation in coordination with Surveyors and Insurance companies.

Responsibilities:

Interacting with SURVEYORSs/Insurers to ensure claims SLA is maintained. Interacting with client HRs to resolve their claims related queries, if required. Explaining clients on the policy terms related queries over the call or mail. Reviewing denial claims sent by SURVEYORSs & ensuring that denial is done as per policy terms. Representing client claims to insurer/SURVEYORS in case of ambiguity in settlement/denial Supporting Analytics team in data analytics. Managing the assigned team members day to day activity & their productivity to ensure excellent client experience. Visiting insurer office whenever required to get the necessary approvals on claims. Supporting client servicing teams in claims related issues whenever required.

Desired profile/who should join:

Should be a graduate with any specialization, Engineering will be an added advantage. Should have 7-15 years of experience in Marine/Property claims processing. Good knowledge about the SURVEYORS/Insurance processes. Well verse with Commercial Lines insurance policies conditions. Well verse with current Marine Insurance Policy advancements. Should have knowledge about IRDA regulations. Good communication skills. Problem solving attitude. Team player. Good team manager. Should be well verse with MS office.

Job Summary:

The position will involve claims analysis and processing facilitation in coordination with Surveyors and Insurance companies.

Responsibilities:

Interacting with SURVEYORSs/Insurers to ensure claims SLA is maintained. Interacting with client HRs to resolve their claims related queries, if required. Explaining clients on the policy terms related queries over the call or mail. Reviewing denial claims sent by SURVEYORSs & ensuring that denial is done as per policy terms. Representing client claims to insurer/SURVEYORS in case of ambiguity in settlement/denial Supporting Analytics team in data analytics. Managing the assigned team members day to day activity & their productivity to ensure excellent client experience. Visiting insurer office whenever required to get the necessary approvals on claims. Supporting client servicing teams in claims related issues whenever required.

Desired profile/who should join:

Should be a graduate with any specialization, Engineering will be an added advantage. Should have 7-15 years of experience in Marine/Property claims processing. Good knowledge about the SURVEYORS/Insurance processes. Well verse with Commercial Lines insurance policies conditions. Well verse with current Marine Insurance Policy advancements. Should have knowledge about IRDA regulations. Good communication skills. Problem solving attitude. Team player. Good team manager. * Should be well verse with MS office.